This left handed American Black Walnut model has been in our programme for around 6 years only, and has already achieved legendary status, for its sound , playability and beautiful cosmetic. We select the finest Himalayan Spruce for our tops and marry that with American Black Walnut timber to give the perfect blend of style and substance. Each instrument is carefully braced for a warm and rich acoustic tone and we fit an onboard EX4 EQ system for players who need studio or stage compatibility. Each model has a unique grain pattern, no two Walnut trees are the same, and this run right through to our instruments. We select models at the timber yard that are well figured and striking so that you can be sure that you have a heirloom instrument to play and pass on for future players. Tanglewood recognise that to introduce people to music an instrument must have a high build quality, good playability, attractive cosmetics and as many features as possible to encourage and reward aspiring musicians. Using this design brief, Tanglewood luthiers created the Discovery Exotic series, a whole range of genuine musical instruments which feature 4 band EQ systems with stage backlighting, delicate 2mm fingerboard dots, black soft touch machine head buttons and understated sound hole rosettes. All these features are aimed at bringing the specification of a much more expensive instrument into the entry level market.
Brand | Tanglewood |
Colour | Brown |
Top Material Type | Spruce Wood |
Body Material | Spruce |
Back Material Type | Black Walnut |
The standard warranty period for most products is one year. Warranty services will be facilitated through the distribution network or authorized service centers exclusively. Should customers require assistance, we will endeavor to provide support within our means. Additionally, many companies offer warranty coverage beyond one year as part of regular service or through special events or promotions.
Any extensions to the warranty period will be communicated via email or indicated on the invoice. Customers are required to furnish all valid documentation for warranty claims. In the event of a lost invoice, customers can access it on our website or request a copy via email or WhatsApp through the contact us page or our provided contact details.
No customization for standard products.
All orders made on suhavimart.com will be dispatched within 2-3 days from our warehouse located in New Delhi.The process involves several steps:
Musical instruments and professional audio equipment are delicate items that require careful testing and packaging.
While we may not offer immediate shipping, our meticulous approach minimizes the risk of damage during transit within India. Our utmost priority is to ensure your product reaches you safely. Typically, shipping transit times range from 1 to 4 working days under normal circumstances.
**Sursargam Return and Exchange Policy**
*15-Day Satisfaction Guarantee*
At Sursargam, we are committed to ensuring your complete satisfaction with every purchase. If for any reason you are not entirely satisfied with your order, we offer a hassle-free return and exchange policy to ensure your peace of mind.
**Return Policy:**
Once your return is authorized, please securely pack the item and ship it to:
Sursargam Sue 4th Floor Industrial Area, Delhi-110052 India Phone: +91-9899061273
Refunds will be processed within five business days of receiving the returned item. Please note that shipping and handling charges are non-refundable unless the product is damaged or defective upon arrival.
Products with physical damage must be reported to Sursargam within 2 days of delivery.
**Restocking Fee:**
A restocking fee of 20% will be applied if the returned product shows any signs of usage or is missing any components of the original packaging, including but not limited to the warranty card, owner’s manual, or accessories.
**Exchange Policy:**
**Customer Support:**
Our dedicated customer support team is available to assist you with any questions or concerns regarding the return and exchange process. Please don’t hesitate to reach out to us at +91-9899061273 or email support@suhavimart.com for prompt assistance.
At Sursargam, your satisfaction is our top priority, and we strive to make every shopping experience a positiveone. Thank you for choosing Sursargam for all your musical