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Redefining the small-diaphragm condenser
The second product emerging from the fruitful collaboration between sE and legendary console designer Rupert Neve, work on the RN17 began with a discourse between Rupert and sE founder Siwei Zou on the merits of small-diaphragm condenser mics and the challenges in designing them. After an arduous R&D phase and sE’s typically meticulous manufacturing, the RN17 arrived for testing at Suhavimart Studios — and our engineers were duly impressed. Simply put, the RN 17 advances the state of the art in small-diaphragm condenser microphone design.17mm gold-sputtered Mylar capsule
The sE RN17's newly developed 17mm capsule is the world's smallest production gold-sputtered Mylar capsule. The result is nothing short of breathtaking. The detail from this capsule is uncanny, enhanced by the headroom afforded by the Rupert Neve transformer. The overall effect? Stunning clarity, authoritative bass response, lucid midrange, and an airy, extended high end. Indeed, the RN17 captures a spacious sense of air around even close-miked sources, topping them with that elusive silky sheen we all strive for in our recordings.Elevate your studio with the complete system
The sE RN17 ships with cardioid capsules, screw-in pads, and a lovely wooden presentation case to hold everything securely. The whole package is cradled in sE's top-of-the-line signature series flight case along with custom shockmounts and storage for additional capsules. The sE RN17 works as a system consisting of the mic body, the included cardioid capsule, and the optional omni capsule. An investment in the complete set will usher your studio into a new dimension of world-class audio quality.Related Product
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FAQ : Frequently asked questions
The standard warranty period for most products is one year. Warranty services will be facilitated through the distribution network or authorized service centers exclusively. Should customers require assistance, we will endeavor to provide support within our means. Additionally, many companies offer warranty coverage beyond one year as part of regular service or through special events or promotions.
Any extensions to the warranty period will be communicated via email or indicated on the invoice. Customers are required to furnish all valid documentation for warranty claims. In the event of a lost invoice, customers can access it on our website or request a copy via email or WhatsApp through the contact us page or our provided contact details.
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- Order placement
- Product verification to ensure seamless operation and physical condition
- Packaging using high-quality materials
- Shipment
Musical instruments and professional audio equipment are delicate items that require careful testing and packaging.
While we may not offer immediate shipping, our meticulous approach minimizes the risk of damage during transit within India. Our utmost priority is to ensure your product reaches you safely. Typically, shipping transit times range from 1 to 4 working days under normal circumstances.
**Sursargam Return and Exchange Policy**
*15-Day Satisfaction Guarantee*
At Sursargam, we are committed to ensuring your complete satisfaction with every purchase. If for any reason you are not entirely satisfied with your order, we offer a hassle-free return and exchange policy to ensure your peace of mind.
**Return Policy:**
- You have 15 days from the date of delivery to initiate a return for a full refund of the product purchase price, full credit, or exchange of your choice.
- All returned items must be in their original packaging with all components intact, including the warranty card and owner’s manual, and must show no signs of wear or damage.
- To initiate a return, please contact us at +91-9899061273 or email us at support@sursargam .com to obtain a return authorization.
Once your return is authorized, please securely pack the item and ship it to:
Sursargam B-29 3rd Floor, Wazirpur Industrial Area, Delhi-110052 India Phone: +91-9899061273
Refunds will be processed within five business days of receiving the returned item. Please note that shipping and handling charges are non-refundable unless the product is damaged or defective upon arrival.
Products with physical damage must be reported to Sursargam within 2 days of delivery.
**Restocking Fee:**
A restocking fee of 20% will be applied if the returned product shows any signs of usage or is missing any components of the original packaging, including but not limited to the warranty card, owner’s manual, or accessories.
**Exchange Policy:**
- In addition to returns, we also offer the option for exchanges within the 15-day return window.
- To initiate an exchange, please follow the same process as outlined in the Return Policy above.
- Exchanges are subject to product availability. If the desired exchange item is of lesser value, the price difference will be refunded, or if its of higher value, the additional payment will be required.
- All exchanged items must meet the same conditions as returns, including being in their original packaging and showing no signs of wear or damage.
**Customer Support:**
Our dedicated customer support team is available to assist you with any questions or concerns regarding the return and exchange process. Please don’t hesitate to reach out to us at +91-9899061273 or email support@sursargam .com for prompt assistance.
At Sursargam, your satisfaction is our top priority, and we strive to make every shopping experience a positive one. Thank you for choosing Sursargam for all your musical