+91-989-906-1273
Mic Preamp:
- Gain: 0 to 66 dB in 6 dB steps.
- Phantom Power: +48V for condenser microphones.
- Polarity Inversion: Inverts the polarity of the signal.
- High Pass Filter: 80 Hz, 12 dB/Octave Bessel slope.
- Microphone Input Impedance: 10,000 Ohms.
DI Input:
- Gain: 0 to 30 dB, continuously variable.
- Instrument Input Impedance: 1.6 Meg Ohms (3.3 Meg Ohms balanced).
- Thru & Inst 1/4″ Phone Jacks: For instrument direct input and thru output.
- Blend Control: Allows blending of the DI and mic preamp signals.
Compressor:
- Opto-coupler compressor with a single threshold control.
- Compression Ratio: Fixed at 2:1.
- Attack & Release Times: Fixed, with a Fast Mode (Attack 40ms, Release 40ms) and Slow Mode (Attack 100ms, Release 350ms).
- LED indicators for signal presence, clipping, and compression status.
Sound Shaping Features:
- Silk Circuit: Enhances harmonic content, reminiscent of vintage class-A designs.
- Vari-Phase Control: Allows for phase alignment of two signals with the same source.
Frequency Response:
- Mic Pre, Main Output, no load: -0.1 dB @ 10 Hz, -1 dB @ 120 kHz.
- DI Input, Main Output, no load: -0.1 dB @ 10 Hz, -1 dB @ 120 kHz.
Noise:
- Measured at Main Output, unweighted, 22Hz 22kHz, Terminated 150 Ohms.
- With gain at unity: Better than -100 dBu.
- With gain at 66 dB: Better than -60.5 dBu.
- Equivalent Input Noise: Better than -125 dBu.
Maximum Output Level:
- Maximum output from 20 Hz to 40 kHz is +23 dBu.
Total Harmonic Distortion and Noise:
- @ 1 kHz, +20 dBu output: Main Output: Better than 0.001%.
- @ 20 Hz, +20 dBu output: Main Output: Better than 0.002%.
- Silk Engaged: Better than 0.2% Second harmonic.
Vari-Phase:
- Phase control at different frequencies.
- @ 100 Hz: 2.9 degrees to 57.4 degrees.
- @ 1 kHz: 33.5 degrees to 156 degrees.
- @ 10 kHz: 149 degrees to -175 degrees.
Phantom Power:
- +48 Volts DC +/1% (provided by 500 Series Rack).
Power Requirements:
- Supplied by 500 series rack with 110-125 mA @ +/16V.
Crosstalk:
- Measured channel to channel: Better than -90dB at 15kHz.
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FAQ : Frequently asked questions
The standard warranty period for most products is one year. Warranty services will be facilitated through the distribution network or authorized service centers exclusively. Should customers require assistance, we will endeavor to provide support within our means. Additionally, many companies offer warranty coverage beyond one year as part of regular service or through special events or promotions.
Any extensions to the warranty period will be communicated via email or indicated on the invoice. Customers are required to furnish all valid documentation for warranty claims. In the event of a lost invoice, customers can access it on our website or request a copy via email or WhatsApp through the contact us page or our provided contact details.
No customization for standard products.
All orders made on sursargam.com will be dispatched within 0-3 days from our warehouse located in New Delhi.The process involves several steps:
- Order placement
- Product verification to ensure seamless operation and physical condition
- Packaging using high-quality materials
- Shipment
Musical instruments and professional audio equipment are delicate items that require careful testing and packaging.
While we may not offer immediate shipping, our meticulous approach minimizes the risk of damage during transit within India. Our utmost priority is to ensure your product reaches you safely. Typically, shipping transit times range from 1 to 4 working days under normal circumstances.
**Sursargam Return and Exchange Policy**
*15-Day Satisfaction Guarantee*
At Sursargam, we are committed to ensuring your complete satisfaction with every purchase. If for any reason you are not entirely satisfied with your order, we offer a hassle-free return and exchange policy to ensure your peace of mind.
**Return Policy:**
- You have 15 days from the date of delivery to initiate a return for a full refund of the product purchase price, full credit, or exchange of your choice.
- All returned items must be in their original packaging with all components intact, including the warranty card and owner’s manual, and must show no signs of wear or damage.
- To initiate a return, please contact us at +91-9899061273 or email us at support@sursargam .com to obtain a return authorization.
Once your return is authorized, please securely pack the item and ship it to:
Sursargam B-29 3rd Floor, Wazirpur Industrial Area, Delhi-110052 India Phone: +91-9899061273
Refunds will be processed within five business days of receiving the returned item. Please note that shipping and handling charges are non-refundable unless the product is damaged or defective upon arrival.
Products with physical damage must be reported to Sursargam within 2 days of delivery.
**Restocking Fee:**
A restocking fee of 20% will be applied if the returned product shows any signs of usage or is missing any components of the original packaging, including but not limited to the warranty card, owner’s manual, or accessories.
**Exchange Policy:**
- In addition to returns, we also offer the option for exchanges within the 15-day return window.
- To initiate an exchange, please follow the same process as outlined in the Return Policy above.
- Exchanges are subject to product availability. If the desired exchange item is of lesser value, the price difference will be refunded, or if its of higher value, the additional payment will be required.
- All exchanged items must meet the same conditions as returns, including being in their original packaging and showing no signs of wear or damage.
**Customer Support:**
Our dedicated customer support team is available to assist you with any questions or concerns regarding the return and exchange process. Please don’t hesitate to reach out to us at +91-9899061273 or email support@sursargam .com for prompt assistance.
At Sursargam, your satisfaction is our top priority, and we strive to make every shopping experience a positive one. Thank you for choosing Sursargam for all your musical