Specifications

Feature Specification
Product Type Security System
Model Honeywell PRO-ALPHA-12MA
Power Supply AC and Backup Battery
Connectivity Wi-Fi, Ethernet
Monitoring Options Self-Monitoring, Professional Monitoring
Compatible Devices Smartphones, Tablets
Display Large LCD Screen
Voice Prompts Yes
Expandable Yes, supports additional sensors and devices
Environmental Compliance Energy Efficient Design
Dimensions Width: 12 in (30.5 cm), Height: 10 in (25.4 cm), Depth: 3 in (7.6 cm)
Weight 5 lbs (2.3 kg)

 

The Honeywell PRO-ALPHA-12MA is the ultimate solution for security, blending advanced technology with user-friendly features to ensure your safety and peace of mind. Designed for both residential and commercial applications, this system stands out for its versatility, reliability, and ease of use.

Advanced Security Capabilities

Equipped with state-of-the-art security features, the PRO-ALPHA-12MA provides comprehensive protection against various threats. The system includes door/window sensors, motion detectors, smoke and carbon monoxide detectors, and panic buttons, ensuring a multi-faceted approach to safeguarding your property.

Smart Home Integration

As part of the Honeywell ecosystem, the PRO-ALPHA-12MA easily integrates with other smart home devices. Users can monitor and control their security system from anywhere using a mobile app, allowing for real-time alerts and notifications. This smart integration enhances your overall security experience.

User-Friendly Interface

The PRO-ALPHA-12MA is designed for intuitive use, featuring a large, backlit display that is easy to read in any lighting condition. With simple navigation and clear instructions, users can arm or disarm the system, check alerts, and access settings without any hassle.

Dependable Performance

Reliability is crucial in a security system, and the Honeywell PRO-ALPHA-12MA excels in this aspect. With a robust construction and quality components, this system is built to withstand various conditions. A built-in battery backup ensures that the system remains operational during power outages, providing uninterrupted security.

Flexible Monitoring Options

Choose how you want to monitor your property with the PRO-ALPHA-12MA. The system supports both professional monitoring services and self-monitoring via mobile devices. This flexibility allows users to select the monitoring solution that best fits their needs and preferences.

Expandable Security System

As your security requirements change, the PRO-ALPHA-12MA can easily adapt. The system supports additional devices such as cameras, smart locks, and environmental sensors, allowing you to customize your security setup according to your specific needs.

Energy Efficient Design

In alignment with modern environmental standards, the Honeywell PRO-ALPHA-12MA is designed with energy efficiency in mind. This eco-friendly approach not only minimizes energy consumption but also contributes to a sustainable lifestyle while ensuring effective security.

Conclusion

The Honeywell PRO-ALPHA-12MA is more than just a security system; it's a comprehensive solution tailored to meet the demands of today’s users. With its advanced features, user-friendly interface, and flexible monitoring options, this system empowers you to take control of your security. Choose the Honeywell PRO-ALPHA-12MA for an unparalleled sense of safety and assurance.

For swift solutions to common queries, ensuring a seamless experience

FAQ : Frequently asked questions

The standard warranty period for most products is one year. Warranty services will be facilitated through the distribution network or authorized service centers exclusively. Should customers require assistance, we will endeavor to provide support within our means. Additionally, many companies offer warranty coverage beyond one year as part of regular service or through special events or promotions.

Any extensions to the warranty period will be communicated via email or indicated on the invoice. Customers are required to furnish all valid documentation for warranty claims. In the event of a lost invoice, customers can access it on our website or request a copy via email or WhatsApp through the contact us page or our provided contact details.

No customization for standard products.

All orders made on sursargam.com will be dispatched within 0-3 days from our warehouse located in New Delhi.The process involves several steps:

  1. Order placement
  2. Product verification to ensure seamless operation and physical condition
  3. Packaging using high-quality materials
  4. Shipment

Musical instruments and professional audio equipment are delicate items that require careful testing and packaging.

While we may not offer immediate shipping, our meticulous approach minimizes the risk of damage during transit within India. Our utmost priority is to ensure your product reaches you safely. Typically, shipping transit times range from 1 to 4 working days under normal circumstances.

**Sursargam Return and Exchange Policy**

*15-Day Satisfaction Guarantee*

At Sursargam, we are committed to ensuring your complete satisfaction with every purchase. If for any reason you are not entirely satisfied with your order, we offer a hassle-free return and exchange policy to ensure your peace of mind.

**Return Policy:**

  • You have 15 days from the date of delivery to initiate a return for a full refund of the product purchase price, full credit, or exchange of your choice.
  • All returned items must be in their original packaging with all components intact, including the warranty card and owner’s manual, and must show no signs of wear or damage.
  • To initiate a return, please contact us at +91-9899061273 or email us at support@sursargam .com to obtain a return authorization.

Once your return is authorized, please securely pack the item and ship it to:

Sursargam B-29 3rd Floor, Wazirpur Industrial Area, Delhi-110052 India Phone: +91-9899061273

Refunds will be processed within five business days of receiving the returned item. Please note that shipping and handling charges are non-refundable unless the product is damaged or defective upon arrival.

Products with physical damage must be reported to Sursargam within 2 days of delivery.

**Restocking Fee:**

A restocking fee of 20% will be applied if the returned product shows any signs of usage or is missing any components of the original packaging, including but not limited to the warranty card, owner’s manual, or accessories.

**Exchange Policy:**

  • In addition to returns, we also offer the option for exchanges within the 15-day return window.
  • To initiate an exchange, please follow the same process as outlined in the Return Policy above.
  • Exchanges are subject to product availability. If the desired exchange item is of lesser value, the price difference will be refunded, or if its of higher value, the additional payment will be required.
  • All exchanged items must meet the same conditions as returns, including being in their original packaging and showing no signs of wear or damage.

**Customer Support:**

Our dedicated customer support team is available to assist you with any questions or concerns regarding the return and exchange process. Please don’t hesitate to reach out to us at +91-9899061273 or email support@sursargam .com for prompt assistance.

At Sursargam, your satisfaction is our top priority, and we strive to make every shopping experience a positive one. Thank you for choosing Sursargam for all your musical

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