What is in the box?

  • Cymbal
  • The super compact new Nord Drum 3P combines stunning playability with unlimited sound design possibilities from the innovative Nord Drum 2. New features include integrated multi-pad, Reverb and Delay effects, a simplified sound selection mode and new Sound Banks for quickly creating custom kits on the fly. The ultra compact new Nord Drum 3P features an integrated super responsive multipad and external kick input and weighs less than 4.4 pounds! The great sounding global Stereo Reverb and Delay effects lets you add a whole new dimension to your drum sounds and the effect amount is easily adjusted for each drum channel. The new Sound Select-feature lets you browse a wide selection of great sounding drums sounds, simply assigned to each pad individually. Easily replace toms, cymbals or kicks in seconds by selecting from Nord’s new preset library. The new factory sound bank features 10 categories of great preset sounds that can be easily assigned to any of the six pads/channels - and is a great starting point in rehearsal situations when you need to find the right sounds in a matter of seconds. The categories include Kicks, Snares, Toms, Percussion, Bells, Tuned, Effects, Cymbals, HI hats and Claps. The sounds of the Nord Drum 3P are all synthesized in real-time - allowing you to both sculpt and play sounds with a unique dynamic response, regardless if you prefer to play with drum sticks or from a sequencer. Since 1983, Nord has become famous for the finest electronic pianos, organs and synthesizers in the world.

    For swift solutions to common queries, ensuring a seamless experience

    FAQ : Frequently asked questions

    The standard warranty period for most products is one year. Warranty services will be facilitated through the distribution network or authorized service centers exclusively. Should customers require assistance, we will endeavor to provide support within our means. Additionally, many companies offer warranty coverage beyond one year as part of regular service or through special events or promotions.

    Any extensions to the warranty period will be communicated via email or indicated on the invoice. Customers are required to furnish all valid documentation for warranty claims. In the event of a lost invoice, customers can access it on our website or request a copy via email or WhatsApp through the contact us page or our provided contact details.

    No customization for standard products.

    All orders made on sursargam.com will be dispatched within 0-3 days from our warehouse located in New Delhi.The process involves several steps:

    1. Order placement
    2. Product verification to ensure seamless operation and physical condition
    3. Packaging using high-quality materials
    4. Shipment

    Musical instruments and professional audio equipment are delicate items that require careful testing and packaging.

    While we may not offer immediate shipping, our meticulous approach minimizes the risk of damage during transit within India. Our utmost priority is to ensure your product reaches you safely. Typically, shipping transit times range from 1 to 4 working days under normal circumstances.

    **Sursargam Return and Exchange Policy**

    *15-Day Satisfaction Guarantee*

    At Sursargam, we are committed to ensuring your complete satisfaction with every purchase. If for any reason you are not entirely satisfied with your order, we offer a hassle-free return and exchange policy to ensure your peace of mind.

    **Return Policy:**

    • You have 15 days from the date of delivery to initiate a return for a full refund of the product purchase price, full credit, or exchange of your choice.
    • All returned items must be in their original packaging with all components intact, including the warranty card and owner’s manual, and must show no signs of wear or damage.
    • To initiate a return, please contact us at +91-9899061273 or email us at support@sursargam .com to obtain a return authorization.

    Once your return is authorized, please securely pack the item and ship it to:

    Sursargam B-29 3rd Floor, Wazirpur Industrial Area, Delhi-110052 India Phone: +91-9899061273

    Refunds will be processed within five business days of receiving the returned item. Please note that shipping and handling charges are non-refundable unless the product is damaged or defective upon arrival.

    Products with physical damage must be reported to Sursargam within 2 days of delivery.

    **Restocking Fee:**

    A restocking fee of 20% will be applied if the returned product shows any signs of usage or is missing any components of the original packaging, including but not limited to the warranty card, owner’s manual, or accessories.

    **Exchange Policy:**

    • In addition to returns, we also offer the option for exchanges within the 15-day return window.
    • To initiate an exchange, please follow the same process as outlined in the Return Policy above.
    • Exchanges are subject to product availability. If the desired exchange item is of lesser value, the price difference will be refunded, or if its of higher value, the additional payment will be required.
    • All exchanged items must meet the same conditions as returns, including being in their original packaging and showing no signs of wear or damage.

    **Customer Support:**

    Our dedicated customer support team is available to assist you with any questions or concerns regarding the return and exchange process. Please don’t hesitate to reach out to us at +91-9899061273 or email support@sursargam .com for prompt assistance.

    At Sursargam, your satisfaction is our top priority, and we strive to make every shopping experience a positive one. Thank you for choosing Sursargam for all your musical

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