The Music Nomad MN820 Tri-Beam sets a new standard in precision fret and fingerboard diagnostics. This patent-pending 3-in-1 straightedge features an innovative triangular design that includes three essential lengths: 17.6" (44.7cm), 12" (30.5cm), and 6.5" (16.5cm)—all in one ultra-durable tool. Unlike traditional flat rulers, this tri-wall construction provides superior rigidity, making it flex-free and easy to grip during detailed work on any string instrument. Whether you're a luthier, tech, or DIY guitarist, this tool is designed to simplify setup and inspection with unmatched stability and control.
Accurately diagnosing fret and fingerboard issues is critical for optimal playability. The Tri-Beam's precision-ground and lapped edges are accurate to +/–.00125” per foot, helping you identify global or localized issues up and down the neck. Whether you're checking for high frets, warping, or inconsistencies in the fretboard, the MN820 ensures flawless flatness and dependable alignment. The three sizes allow for flexible diagnostics, from full neck analysis to pinpointing trouble spots near the nut or bridge.
Beyond being a precision straightedge, the MN820 includes SAE and metric ruler markings for quick measurements during setup. Even better, it’s equipped with 13 of the most common guitar and bass fret scale lengths, including popular standards like 24.75”, 25.5”, 34”, and more. This makes it easy to verify instrument scale length and check approximate bridge placement from the 12th fret in seconds. It’s also a great way to determine the correct Music Nomad Fret Shield size for your instrument.
The standard warranty period for most products is one year. Warranty services will be facilitated through the distribution network or authorized service centers exclusively. Should customers require assistance, we will endeavor to provide support within our means. Additionally, many companies offer warranty coverage beyond one year as part of regular service or through special events or promotions.
Any extensions to the warranty period will be communicated via email or indicated on the invoice. Customers are required to furnish all valid documentation for warranty claims. In the event of a lost invoice, customers can access it on our website or request a copy via email or WhatsApp through the contact us page or our provided contact details.
No customization for standard products.
All orders made on sursargam.com will be dispatched within 0-3 days from our warehouse located in New Delhi.The process involves several steps:
Musical instruments and professional audio equipment are delicate items that require careful testing and packaging.
While we may not offer immediate shipping, our meticulous approach minimizes the risk of damage during transit within India. Our utmost priority is to ensure your product reaches you safely. Typically, shipping transit times range from 1 to 4 working days under normal circumstances.
**Sursargam Return and Exchange Policy**
*15-Day Satisfaction Guarantee*
At Sursargam, we are committed to ensuring your complete satisfaction with every purchase. If for any reason you are not entirely satisfied with your order, we offer a hassle-free return and exchange policy to ensure your peace of mind.
**Return Policy:**
Once your return is authorized, please securely pack the item and ship it to:
Sursargam B-29 3rd Floor, Wazirpur Industrial Area, Delhi-110052 India Phone: +91-9899061273
Refunds will be processed within five business days of receiving the returned item. Please note that shipping and handling charges are non-refundable unless the product is damaged or defective upon arrival.
Products with physical damage must be reported to Sursargam within 2 days of delivery.
**Restocking Fee:**
A restocking fee of 20% will be applied if the returned product shows any signs of usage or is missing any components of the original packaging, including but not limited to the warranty card, owner’s manual, or accessories.
**Exchange Policy:**
**Customer Support:**
Our dedicated customer support team is available to assist you with any questions or concerns regarding the return and exchange process. Please don’t hesitate to reach out to us at +91-9899061273 or email support@sursargam .com for prompt assistance.
At Sursargam, your satisfaction is our top priority, and we strive to make every shopping experience a positive one. Thank you for choosing Sursargam for all your musical