The Mooer Wi-100 is a revolutionary leap into the world of digital woodwind instruments. Designed for musicians of all skill levels, this sleek, recorder-style instrument packs an impressive three-octave range with 30+ classic and modern tones—from woodwinds to lush synths. Whether you're exploring traditional melodies or experimenting with futuristic sounds, the Wi-100 delivers endless sonic possibilities. Thanks to its intuitive LED-enhanced interface, both beginners and professionals can learn or perform with ease. From casual jams to live shows or studio sessions, this portable powerhouse is a go-anywhere creative companion, ready to spark musical inspiration and deliver performance-level quality in a compact, cutting-edge design.
Learning and practicing with the Mooer Wi-100 is a seamless experience, thanks to its innovative switch LED guidance system. These colored lights indicate finger placement for tones and offer valuable visual feedback while practicing. The built-in lessons make it easy to get started, even if you’ve never played a wind instrument before. With seven customizable preset slots and full control via the dedicated Wind App (available for Android and iOS), musicians can fine-tune settings, manage tones, and receive firmware updates in seconds. The app mirrors Mooer's user-friendly approach used in their popular guitar processors, ensuring a familiar experience for tech-savvy musicians.
The Mooer Wi-100 is designed to adapt to any musical setting with its flexible I/O options. It features a built-in speaker for quick jam sessions, a 3.5mm headphone jack for silent practice, and a 6.35mm output to connect directly to an FRFR system or amplifier. Bluetooth 5.0 and auxiliary inputs enable playback from your phone, while OTG support makes direct mobile recording for live streaming or content creation easier than ever. With a lightweight build and a complete accessory kit—including dual mouthpieces, carrying case, and cleaning cloth—it’s ready to travel and perform wherever creativity strikes.
The standard warranty period for most products is one year. Warranty services will be facilitated through the distribution network or authorized service centers exclusively. Should customers require assistance, we will endeavor to provide support within our means. Additionally, many companies offer warranty coverage beyond one year as part of regular service or through special events or promotions.
Any extensions to the warranty period will be communicated via email or indicated on the invoice. Customers are required to furnish all valid documentation for warranty claims. In the event of a lost invoice, customers can access it on our website or request a copy via email or WhatsApp through the contact us page or our provided contact details.
No customization for standard products.
All orders made on sursargam.com will be dispatched within 0-3 days from our warehouse located in New Delhi.The process involves several steps:
Musical instruments and professional audio equipment are delicate items that require careful testing and packaging.
While we may not offer immediate shipping, our meticulous approach minimizes the risk of damage during transit within India. Our utmost priority is to ensure your product reaches you safely. Typically, shipping transit times range from 1 to 4 working days under normal circumstances.
**Sursargam Return and Exchange Policy**
*15-Day Satisfaction Guarantee*
At Sursargam, we are committed to ensuring your complete satisfaction with every purchase. If for any reason you are not entirely satisfied with your order, we offer a hassle-free return and exchange policy to ensure your peace of mind.
**Return Policy:**
Once your return is authorized, please securely pack the item and ship it to:
Sursargam B-29 3rd Floor, Wazirpur Industrial Area, Delhi-110052 India Phone: +91-9899061273
Refunds will be processed within five business days of receiving the returned item. Please note that shipping and handling charges are non-refundable unless the product is damaged or defective upon arrival.
Products with physical damage must be reported to Sursargam within 2 days of delivery.
**Restocking Fee:**
A restocking fee of 20% will be applied if the returned product shows any signs of usage or is missing any components of the original packaging, including but not limited to the warranty card, owner’s manual, or accessories.
**Exchange Policy:**
**Customer Support:**
Our dedicated customer support team is available to assist you with any questions or concerns regarding the return and exchange process. Please don’t hesitate to reach out to us at +91-9899061273 or email support@sursargam .com for prompt assistance.
At Sursargam, your satisfaction is our top priority, and we strive to make every shopping experience a positive one. Thank you for choosing Sursargam for all your musical