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Powerful Tone Customization
The Mooer Preamp Model X is designed for guitarists who demand precision, versatility, and ease when crafting their tone. With 14 preset slots and dual-channel support in each slot, players can store and access 28 customizable tones. Whether preparing for a live set or exploring a wide spectrum of sounds in the studio, the Model X provides immense tonal flexibility. Each preset is ready for real-time tweaking, allowing you to shape your tone exactly as you imagine.
Seamless Preset Navigation
Navigating your tones mid-performance is now effortless thanks to the expanded dual-footswitch layout. The Preamp Model X offers two convenient modes—preset scrolling and A/B channel switching—making it ideal for live use. A quick tap allows you to cycle through your saved tones or toggle between rhythm and lead settings instantly. This intuitive setup ensures you stay focused on your performance while having full control over your sound.
Editor Software & IR Support
The power of the Model X extends beyond the pedalboard. With Mooer's editor software, you gain a complete desktop interface to manage presets, load impulse response (IR) files, and even update firmware. Model X supports not only Mooer’s MNRS, GIR, and GNR cab sim files, but also third-party IRs, allowing unlimited tone exploration. Easily download official IRs from Mooer Studio or bring your own library of sounds into the mix.
Features
- Dual-channel digital preamp pedal based on MOOER's unique MNRS sampling technology
- Includes 14 preset slots that can store two different channel settings each
- Supports loading MNRS, GNR, and GIR files via MOOER STUDIO to expand your tonal palette
- Dual-footswitch controls for preset scrolling or A/B channel switching
- 3 global cabinet simulation files with support for loading third-party impulse response files or GIR files
- Comes with specialized editor software for preset management, IR loading, and firmware updates
Specifications
- Input： 1*1/4” Monoaural jack (Impedance value: 1M ohms)
- Output: 1*1/4” Monoaural jack (Impedance value: 510 ohms)
- Num. of Preset Slot: 14
- Num. of Factory Amp Model: 28 (Can be replaced by imported GNR file)
- Num. of Factory Cab Sim: 3 (Global cab sim, can be replaced by imported GIR/IR file)
- IR Spec: 44.1kHz/24bit/1024points
- Power supply: 9V DV center negative (Please ensure the voltage value of power supply is not more than 9V, ensure the polarity is correct.)
- Current Draw: 300mA
- Dimension: 0.334kg
- Weight: 75mm(D)*115mm(W)*33mm(H)
- Accessories: Owner’s manual, USB TYPE-C to TYPE-A cable; DC 9V power supply, sticker.
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FAQ : Frequently asked questions
The standard warranty period for most products is one year. Warranty services will be facilitated through the distribution network or authorized service centers exclusively. Should customers require assistance, we will endeavor to provide support within our means. Additionally, many companies offer warranty coverage beyond one year as part of regular service or through special events or promotions.
Any extensions to the warranty period will be communicated via email or indicated on the invoice. Customers are required to furnish all valid documentation for warranty claims. In the event of a lost invoice, customers can access it on our website or request a copy via email or WhatsApp through the contact us page or our provided contact details.
No customization for standard products.
All orders made on sursargam.com will be dispatched within 0-3 days from our warehouse located in New Delhi.The process involves several steps:
- Order placement
- Product verification to ensure seamless operation and physical condition
- Packaging using high-quality materials
- Shipment
Musical instruments and professional audio equipment are delicate items that require careful testing and packaging.
While we may not offer immediate shipping, our meticulous approach minimizes the risk of damage during transit within India. Our utmost priority is to ensure your product reaches you safely. Typically, shipping transit times range from 1 to 4 working days under normal circumstances.
**Sursargam Return and Exchange Policy**
*15-Day Satisfaction Guarantee*
At Sursargam, we are committed to ensuring your complete satisfaction with every purchase. If for any reason you are not entirely satisfied with your order, we offer a hassle-free return and exchange policy to ensure your peace of mind.
**Return Policy:**
- You have 15 days from the date of delivery to initiate a return for a full refund of the product purchase price, full credit, or exchange of your choice.
- All returned items must be in their original packaging with all components intact, including the warranty card and owner’s manual, and must show no signs of wear or damage.
- To initiate a return, please contact us at +91-9899061273 or email us at support@sursargam .com to obtain a return authorization.
Once your return is authorized, please securely pack the item and ship it to:
Sursargam B-29 3rd Floor, Wazirpur Industrial Area, Delhi-110052 India Phone: +91-9899061273
Refunds will be processed within five business days of receiving the returned item. Please note that shipping and handling charges are non-refundable unless the product is damaged or defective upon arrival.
Products with physical damage must be reported to Sursargam within 2 days of delivery.
**Restocking Fee:**
A restocking fee of 20% will be applied if the returned product shows any signs of usage or is missing any components of the original packaging, including but not limited to the warranty card, owner’s manual, or accessories.
**Exchange Policy:**
- In addition to returns, we also offer the option for exchanges within the 15-day return window.
- To initiate an exchange, please follow the same process as outlined in the Return Policy above.
- Exchanges are subject to product availability. If the desired exchange item is of lesser value, the price difference will be refunded, or if its of higher value, the additional payment will be required.
- All exchanged items must meet the same conditions as returns, including being in their original packaging and showing no signs of wear or damage.
**Customer Support:**
Our dedicated customer support team is available to assist you with any questions or concerns regarding the return and exchange process. Please don’t hesitate to reach out to us at +91-9899061273 or email support@sursargam .com for prompt assistance.
At Sursargam, your satisfaction is our top priority, and we strive to make every shopping experience a positive one. Thank you for choosing Sursargam for all your musical