The Mooer Preamp Live is engineered specifically for stage performers, packing pro-grade amp modeling and flexible control into one robust unit. It offers 12 independent preamp channels, each capable of delivering iconic amp tones with incredible realism. Using the companion software or mobile app, you can select from 50 digital amp models and load them into the unit. Built with live musicians in mind, the intuitive layout ensures quick, stress-free adjustments on stage. With dual-position boost, adjustable pre/post noise gates, dedicated headphone output, and multiple output options including cab simulation and IR loading, Mooer Preamp Live becomes the central hub for any serious guitarist’s live setup.
PREAMP LIVE's powerful effects loop allows for seamless integration of your real amp's analog preamp with Mooer’s digital models using A/B mode—ideal for players who love mixing old-school tone with new-school tech. Whether you need spanky cleans, UK crunch, or metal aggression, this unit gives you control without the need for extra switching gear. The built-in “Tone Capture” technology lets you sample the sound of your own amp and transform it into a custom digital preamp, perfect for traveling light while keeping your signature tone intact. The programmable effects loop also supports the four-cable method for deep rig customization.
From studio to stage, Mooer Preamp Live keeps you connected. It offers MIDI IN/OUT for syncing with external gear, USB and Bluetooth for easy access to firmware updates and deep editing, and stereo outputs with cab simulation for direct-to-PA clarity. The included headphone output transforms it into a powerful practice tool. With high-definition 24-bit audio, a 103 dB signal-to-noise ratio, and support for custom IRs in WAV format, the Preamp Live ensures uncompromising sound quality. It’s housed in a compact, road-tough enclosure weighing just 1.18kg—portable enough for any gig, yet powerful enough to replace entire racks of gear.
The standard warranty period for most products is one year. Warranty services will be facilitated through the distribution network or authorized service centers exclusively. Should customers require assistance, we will endeavor to provide support within our means. Additionally, many companies offer warranty coverage beyond one year as part of regular service or through special events or promotions.
Any extensions to the warranty period will be communicated via email or indicated on the invoice. Customers are required to furnish all valid documentation for warranty claims. In the event of a lost invoice, customers can access it on our website or request a copy via email or WhatsApp through the contact us page or our provided contact details.
No customization for standard products.
All orders made on sursargam.com will be dispatched within 0-3 days from our warehouse located in New Delhi.The process involves several steps:
Musical instruments and professional audio equipment are delicate items that require careful testing and packaging.
While we may not offer immediate shipping, our meticulous approach minimizes the risk of damage during transit within India. Our utmost priority is to ensure your product reaches you safely. Typically, shipping transit times range from 1 to 4 working days under normal circumstances.
**Sursargam Return and Exchange Policy**
*15-Day Satisfaction Guarantee*
At Sursargam, we are committed to ensuring your complete satisfaction with every purchase. If for any reason you are not entirely satisfied with your order, we offer a hassle-free return and exchange policy to ensure your peace of mind.
**Return Policy:**
Once your return is authorized, please securely pack the item and ship it to:
Sursargam B-29 3rd Floor, Wazirpur Industrial Area, Delhi-110052 India Phone: +91-9899061273
Refunds will be processed within five business days of receiving the returned item. Please note that shipping and handling charges are non-refundable unless the product is damaged or defective upon arrival.
Products with physical damage must be reported to Sursargam within 2 days of delivery.
**Restocking Fee:**
A restocking fee of 20% will be applied if the returned product shows any signs of usage or is missing any components of the original packaging, including but not limited to the warranty card, owner’s manual, or accessories.
**Exchange Policy:**
**Customer Support:**
Our dedicated customer support team is available to assist you with any questions or concerns regarding the return and exchange process. Please don’t hesitate to reach out to us at +91-9899061273 or email support@sursargam .com for prompt assistance.
At Sursargam, your satisfaction is our top priority, and we strive to make every shopping experience a positive one. Thank you for choosing Sursargam for all your musical