The Mooer Macro Power S12 is the definitive solution for serious guitarists and touring musicians needing high-performance pedalboard power. Equipped with dual toroidal transformers, it provides clean, stable, and noise-free DC power—ensuring every pedal functions at its best. With 12 fully isolated outputs offering a combined total of 3400mA, the S12 is ideal for powering everything from analog stompboxes to digital preamps and power-hungry effects. Whether you're crafting your tone in the studio or rocking on stage, this robust and professional-grade power supply guarantees consistent performance. Its heavy-duty metal housing adds tour-ready durability, making the S12 a must-have for demanding pedalboard setups.
The S12 offers incredible flexibility with 6 x 200mA outputs perfect for analog pedals, 3 x 300mA outputs for digital pedals and preamps, and 2 x 500mA outputs that power large multi-effects or loopers. Additionally, it includes 1 x 300mA output with switchable voltage options—9V, 12V, 15V, or 18V—perfect for specialty pedals with unique voltage needs. All outputs are fully isolated, minimizing noise and signal interference. This intelligent power distribution ensures that each pedal receives exactly what it needs, reducing the risk of ground loops or signal dropouts. With the Macro Power S12, powering your entire board has never been more reliable or efficient.
Whether you’re playing locally or touring internationally, the Mooer S12 adapts seamlessly thanks to its switchable input voltage (110V–120V / 220V–240V). This built-in versatility allows musicians to plug in confidently across different power regions without carrying separate adapters or converters. The internal protection systems—combined with a factory-installed T200mA fuse—ensure long-lasting performance and safety, regardless of where you’re plugged in. From Europe to North America, the S12 keeps your setup consistent and protected. It’s an ideal power solution for globe-trotting performers who need a single, trustworthy unit for powering their rig in any environment.
Note: The device has a T200mA fuse attached in the Fuse holder before being shipped out of the factory.
The standard warranty period for most products is one year. Warranty services will be facilitated through the distribution network or authorized service centers exclusively. Should customers require assistance, we will endeavor to provide support within our means. Additionally, many companies offer warranty coverage beyond one year as part of regular service or through special events or promotions.
Any extensions to the warranty period will be communicated via email or indicated on the invoice. Customers are required to furnish all valid documentation for warranty claims. In the event of a lost invoice, customers can access it on our website or request a copy via email or WhatsApp through the contact us page or our provided contact details.
No customization for standard products.
All orders made on sursargam.com will be dispatched within 0-3 days from our warehouse located in New Delhi.The process involves several steps:
Musical instruments and professional audio equipment are delicate items that require careful testing and packaging.
While we may not offer immediate shipping, our meticulous approach minimizes the risk of damage during transit within India. Our utmost priority is to ensure your product reaches you safely. Typically, shipping transit times range from 1 to 4 working days under normal circumstances.
**Sursargam Return and Exchange Policy**
*15-Day Satisfaction Guarantee*
At Sursargam, we are committed to ensuring your complete satisfaction with every purchase. If for any reason you are not entirely satisfied with your order, we offer a hassle-free return and exchange policy to ensure your peace of mind.
**Return Policy:**
Once your return is authorized, please securely pack the item and ship it to:
Sursargam B-29 3rd Floor, Wazirpur Industrial Area, Delhi-110052 India Phone: +91-9899061273
Refunds will be processed within five business days of receiving the returned item. Please note that shipping and handling charges are non-refundable unless the product is damaged or defective upon arrival.
Products with physical damage must be reported to Sursargam within 2 days of delivery.
**Restocking Fee:**
A restocking fee of 20% will be applied if the returned product shows any signs of usage or is missing any components of the original packaging, including but not limited to the warranty card, owner’s manual, or accessories.
**Exchange Policy:**
**Customer Support:**
Our dedicated customer support team is available to assist you with any questions or concerns regarding the return and exchange process. Please don’t hesitate to reach out to us at +91-9899061273 or email support@sursargam .com for prompt assistance.
At Sursargam, your satisfaction is our top priority, and we strive to make every shopping experience a positive one. Thank you for choosing Sursargam for all your musical