The Mooer Free Step combines two essential effects—vintage analog wah and smooth volume control—into one ultra-durable and compact expression pedal. Whether you're shaping solos with expressive filter sweeps or dialing in precise volume control for dynamic performances, this pedal adapts seamlessly to your needs. Built for touring and studio use, its rugged metal chassis offers longevity even under the heaviest footwork. Designed with ergonomics and reliability in mind, the Free Step ensures every step counts—literally.
In Wah mode, the Free Step gives you flexible operation. Choose between traditional toe-switch activation or use Mooer’s innovative foot sensing circuit to engage the effect automatically. This allows for quick transitions during live play and the option to leave the wah “cocked” at any position for classic filter tones. The custom inductor delivers a rich vintage-style sweep, while the Q Range knob on the side lets you shape the wah’s tonal character to match your sound—ranging from subtle and vocal-like to bold and sharp.
When switched to Volume mode, the Free Step functions as a high-fidelity volume pedal that preserves your guitar's tone down to the finest detail. The action is smooth and precise, with an adjustable minimum volume range from 0% to 50%—easily set via the Min Vol dial on the side. This allows you to customize your volume floor, perfect for swells, fades, or rhythm-to-lead transitions. Lightweight yet solid, the pedal weighs 540g and measures 154.5mm x 73mm x 53mm, powered by a standard 9V DC center-negative supply at 70mA current draw.
The standard warranty period for most products is one year. Warranty services will be facilitated through the distribution network or authorized service centers exclusively. Should customers require assistance, we will endeavor to provide support within our means. Additionally, many companies offer warranty coverage beyond one year as part of regular service or through special events or promotions.
Any extensions to the warranty period will be communicated via email or indicated on the invoice. Customers are required to furnish all valid documentation for warranty claims. In the event of a lost invoice, customers can access it on our website or request a copy via email or WhatsApp through the contact us page or our provided contact details.
No customization for standard products.
All orders made on sursargam.com will be dispatched within 0-3 days from our warehouse located in New Delhi.The process involves several steps:
Musical instruments and professional audio equipment are delicate items that require careful testing and packaging.
While we may not offer immediate shipping, our meticulous approach minimizes the risk of damage during transit within India. Our utmost priority is to ensure your product reaches you safely. Typically, shipping transit times range from 1 to 4 working days under normal circumstances.
**Sursargam Return and Exchange Policy**
*15-Day Satisfaction Guarantee*
At Sursargam, we are committed to ensuring your complete satisfaction with every purchase. If for any reason you are not entirely satisfied with your order, we offer a hassle-free return and exchange policy to ensure your peace of mind.
**Return Policy:**
Once your return is authorized, please securely pack the item and ship it to:
Sursargam B-29 3rd Floor, Wazirpur Industrial Area, Delhi-110052 India Phone: +91-9899061273
Refunds will be processed within five business days of receiving the returned item. Please note that shipping and handling charges are non-refundable unless the product is damaged or defective upon arrival.
Products with physical damage must be reported to Sursargam within 2 days of delivery.
**Restocking Fee:**
A restocking fee of 20% will be applied if the returned product shows any signs of usage or is missing any components of the original packaging, including but not limited to the warranty card, owner’s manual, or accessories.
**Exchange Policy:**
**Customer Support:**
Our dedicated customer support team is available to assist you with any questions or concerns regarding the return and exchange process. Please don’t hesitate to reach out to us at +91-9899061273 or email support@sursargam .com for prompt assistance.
At Sursargam, your satisfaction is our top priority, and we strive to make every shopping experience a positive one. Thank you for choosing Sursargam for all your musical