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Environmental Noise Cancellation Crystal Clear as a Face-To-Face Talk

Adopting the deep neural network call noise cancellation technology, the W820NB Plus can intelligently identify environmental noises, accurately pick up vocals and eliminate noises. A clear voice call is guaranteed even in noisy situations. Make communication as smooth as face-to-face.

Active Noise Cancellation Deep to -43dB Only Music in Your Ears

With the hybrid ANC technology and the sealed ear wrapping design, the W820NB Plus can automatically identify noise and transmit the corrected signals. The noise cancellation depth is further up to -43dB. So you can better cope with complex noisy scenes in daily life such as airports, subways, buses, etc. Keep the noises out.

* This data is provided by the Edifier Lab.

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Ambient Sound Awareness Real-Time Perception of the Environment

Activate the ambient sound mode. No need to take off the headphones. Listen to music while perceiving the surroundings. No worry about missing important information, nor the bus or airport broadcasts, vehicle reminders, etc. Travel at ease.

Note: You can go to Edifier Connect App for the ambient sound level adjustment.

49 Hours Long Battery Life
No More Worry about Power Running Out

With the built-in large-capacity battery and the low power consumption Bluetooth chip, the power supply is sufficient for about 49 hours playback. No fear of power interruption during your travel. Enjoy your playlist at will.

* Playback time may vary depending on surroundings, volume level and audio sources.

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LDAC Audio Codec Feel the Rich Details

The W820NB Plus features LDAC high definition codecs technology, with the transmission bandwidth up to 990kbps, like the highway in wireless protocol. The high bit-rate audio files are greatly protected during wireless transmission, with about 3 times music details retained, offering nearly lossless sound, natural and full.

* The actual experience may vary due to different audio sources, environmental factors, devices and other factors.
* LDAC and LDAC logo are trademarks of Sony Corporation.* LDAC codec only compatible with Android devices.
* To ensure Hi-Res list

App Customization Create Your Own Music World

Download Edifier Connect App to explore more music possibilities. Also for more individual demands like power display, EQ selection, shutdown timer, prompt volume, and soothing sounds, etc.

* You can go and find the soothing sounds in Edifier Connect App and click to play your favorite white noise sounds / relaxation content to loosen up.

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0.08 Seconds Low Latency Victory as Usual

In the game mode, the latency is as low as 0.08s, while the sound and pictures are highly synchronized. The positions in game is accurately heard, to devote yourself to the game battlefield easily. Play with your role as one.

* The latency data is from Edifier Lab, and the actual experience may be slightly different depending on the testing equipment.

Wired + Wireless Best Sound Guaranteed

Certified by the Hi-Res audio & the Hi-Res Wireless audio, the W820NB Plus's high-frequency bandwidth is up to 40kHz. The music is reproduced with high resolution, more details, wider soundstage, and richer emotions. Wired or wireless, enjoy the high quality sound with vitality.

Note: * "Hi-Res Audio" Logo and "Hi-Res Audio Wireless" Logo are used under license from Japan Audio Society.

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Fine Tuned Drivers Dynamic and Powerful

The selected 40mm titanium coated composite diaphragm drivers have excellent transient response, greatly improving the resolution of high frequencies. They deliver a thick and dynamic bass & rich and transparent mid-treble. The powerful drums, soft vocals and melodious piano in the music are so exquisite that they touch your heartstrings instantly. The W820NB Plus amazes you like a live music show.

Specifications

Battery:

  • Charging Port: - USB-C (Type-C)
  • Input: - 5V ⎓ 1A
  • Charging Time: - Approx. 1.5 hours

General Features:

  • Frequency Response: - 20Hz - 40KHz
  • Bluetooth: - V5.2
  • Bluetooth Protocol: - A2DP, AVRCP, HFP
  • Playtime: - ANC ON: Approx. 33 hours(SBC codec),  ANC OFF: Approx. 49 hours(SBC codec)
  • Audio Codecs: - LDAC, SBC
  • Driver: - Φ40 mm Dynamic Driver
  • Sound Pressure Level: - 91 ± 3 dB(A)
  • Net Weight: - Approx. 238g
  • Dimension (L x W x H mm): - 164.8 x 191.3 x 82.3 mm
For swift solutions to common queries, ensuring a seamless experience

FAQ : Frequently asked questions

The standard warranty period for most products is one year. Warranty services will be facilitated through the distribution network or authorized service centers exclusively. Should customers require assistance, we will endeavor to provide support within our means. Additionally, many companies offer warranty coverage beyond one year as part of regular service or through special events or promotions.

Any extensions to the warranty period will be communicated via email or indicated on the invoice. Customers are required to furnish all valid documentation for warranty claims. In the event of a lost invoice, customers can access it on our website or request a copy via email or WhatsApp through the contact us page or our provided contact details.

No customization for standard products.

All orders made on sursargam.com will be dispatched within 0-3 days from our warehouse located in New Delhi.The process involves several steps:

  1. Order placement
  2. Product verification to ensure seamless operation and physical condition
  3. Packaging using high-quality materials
  4. Shipment

Musical instruments and professional audio equipment are delicate items that require careful testing and packaging.

While we may not offer immediate shipping, our meticulous approach minimizes the risk of damage during transit within India. Our utmost priority is to ensure your product reaches you safely. Typically, shipping transit times range from 1 to 4 working days under normal circumstances.

**Sursargam Return and Exchange Policy**

*15-Day Satisfaction Guarantee*

At Sursargam, we are committed to ensuring your complete satisfaction with every purchase. If for any reason you are not entirely satisfied with your order, we offer a hassle-free return and exchange policy to ensure your peace of mind.

**Return Policy:**

  • You have 15 days from the date of delivery to initiate a return for a full refund of the product purchase price, full credit, or exchange of your choice.
  • All returned items must be in their original packaging with all components intact, including the warranty card and owner’s manual, and must show no signs of wear or damage.
  • To initiate a return, please contact us at +91-9899061273 or email us at support@sursargam .com to obtain a return authorization.

Once your return is authorized, please securely pack the item and ship it to:

Sursargam B-29 3rd Floor, Wazirpur Industrial Area, Delhi-110052 India Phone: +91-9899061273

Refunds will be processed within five business days of receiving the returned item. Please note that shipping and handling charges are non-refundable unless the product is damaged or defective upon arrival.

Products with physical damage must be reported to Sursargam within 2 days of delivery.

**Restocking Fee:**

A restocking fee of 20% will be applied if the returned product shows any signs of usage or is missing any components of the original packaging, including but not limited to the warranty card, owner’s manual, or accessories.

**Exchange Policy:**

  • In addition to returns, we also offer the option for exchanges within the 15-day return window.
  • To initiate an exchange, please follow the same process as outlined in the Return Policy above.
  • Exchanges are subject to product availability. If the desired exchange item is of lesser value, the price difference will be refunded, or if its of higher value, the additional payment will be required.
  • All exchanged items must meet the same conditions as returns, including being in their original packaging and showing no signs of wear or damage.

**Customer Support:**

Our dedicated customer support team is available to assist you with any questions or concerns regarding the return and exchange process. Please don’t hesitate to reach out to us at +91-9899061273 or email support@sursargam .com for prompt assistance.

At Sursargam, your satisfaction is our top priority, and we strive to make every shopping experience a positive one. Thank you for choosing Sursargam for all your musical

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