To Be Immersed and To Be at Ease

The W320TN creates an appropriate depth of noise reduction. After big data testing, 20 different levels of air leakage were divided. Each wear was intelligently identified through ear canal detection technology to identify the ear structure and wear status, automatically generating noise reduction parameters that match the current state. While immersing oneself in enjoyment, it still maintains appropriate perception of the outside world, making it safer and more reassuring.

* The noise cancellation effect of open-fit earphones is easily affected bythe way they are worn. lt is recommended to keep the earbuds in asnug fit with the ears to achieve better noise cancellation effect.

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AI Multimodal Adaptive System

 Adaptive noise cancellation, sound effect, and call systems. Stronger noise cancellation, better sound quality and ultra-clear voice calls.

Crystal Clear Voice Call

3+3 Microphones | AI Adaptive Environmental Noise Cancellation

The left and right earphones are furnished with built-in high-sensitivity feedforward, feedback, and call microphones. In noisy environments, the AI algorithm will automatically match the noise reduction level based on the noise level, accurately separate environmental noise and human voice, intelligently denoise environmental noise to preserve a clear and clean human voice, significantly improving speech quality. Even in noisy situations, the call effect is always clear and transparent.

 

* Adaptive call noise cancellation automatically turns on during a call.

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Customized Sound for Your Unique Enjoyment

Adaptive Sound Effect Compensation

Based on massive human hearing data, combined with AI algorithm to analyze the frequency response of the ear canal, real-time detection is performed every time you wear it, and adaptive adjustment is made to match the appropriate bass compensation coefficient to reduce the loss of sound quality caused by air leakage during wearing, presenting a unique and excellent sound effect.

* Adaptive sound effect compensation will automatically turn on with music playing.

Enjoy Listening Without Pressure to Ear

Open-Fit Design

The W320TN features an open-fit design. They are ergonomic and fit snugly in your ears. Comfy and transparent, zero pressure, along with active noise cancellation technology, reconstructs a new realm of immersive listening.

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Work or Entertainment Switch at Will

Dual Device Connection

The W320TN can be connected to two Bluetooth devices simultaneously for fast switching between devices.

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Work or Entertainment Switch at Will

Dual Device Connection

The W320TN can be connected to two Bluetooth devices simultaneously for fast switching between devices.

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Day and Night Music Never Ends

27.5 Hours Long Battery Life

10 minutes to charge and 1 hour to use, minimizing your waiting time. You may enjoy yourself all day long without worrying about low battery.

* Playback time may vary depending on surroundings, volume level and audio sources.

High Fidelity Sound, Pure Reproduction

Multi-Layer Composite Diaphragm + Low Frequency Inverted Structure

The W320TN adopts a high airtightness independent sound chamber design, equipped with Edifier's new 13mm multi-layer composite diaphragm unit, and linked with a low-frequency inverted phase structure of the rear chamber; 40kHz wide bandwidth, 990kbps high-definition resolution, full details, dynamic, and powerful reproduction of HIFI original sound.

* To ensure a lossless Bluetooth listening experience, please use a playback device that supports the LDAC audio codec technology and go to Edifier Connect App to enable LDAC function.

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Hear Every Detail

High-Resolution Sound, LDAC Codec

The W320TN is equipped with LDAC audio encoding and decoding, with a sampling rate of 96kHz/24bit, and can transmit 3 times music details, further avoiding sound quality loss during audio transmission. With Hi-Res Wireless certification, it possesses the ability to fully, accurately decode and restore audio, presenting the subtle changes in sound quality with clarity, precisely reproducing the charm and vitality of music.

Easy Control
Just a Pinch

The W320TN adopts sensitive pinch control, which can effectively prevent accidental touch. Pinch the ear stems to answer and hang up calls, control music playback, switch modes, and more.

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Connects to Your Device in Seconds

Google Fast Pair

With Google Fast Pair, the W320TN can quickly and effortlessly pair with your Android device under Bluetooth.

* Android devices running on Marshmallow and above / 6.0+.

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The Trick to Victory

80ms Low Latency for Gaming

Latency as low as 80ms in game mode, easy to master a variety of mobile games. Audio and video synchronization secures a victory for users by guiding them to accurately identify the position of enemies.

Dust and Splash-Proof

IP54 Rated

With IP54-rated dust and splash proof, allowing users to enjoy music without worrying about the sweat in exercise.

* Do not charge the earbuds in their wet state.

Dust and Splash-Proof

IP54 Rated

With IP54-rated dust and splash proof, allowing users to enjoy music without worrying about the sweat in exercise.

* Do not charge the earbuds in their wet state.

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Unlock Extensive Functions

Customizable Via the Edifier Connect App

Download Edifier Connect App to customize control settings, explore rich and practical functions and discover more music possibilities.

Easy Control

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Specifications

Battery:

  • Charging Port: - USB-C (Type-C)
  • Input: - 5V ⎓ 200mA (earbuds), 5V ⎓ 1A (charging case)
  • Charging Time: - About 1 hours (earbuds), About1.5 hours (charging case)

General Features:

  • Frequency Response: - 20Hz - 40KHz
  • IP Rating: - IP54
  • Bluetooth: - V5.3
  • Bluetooth Protocol: - A2DP, AVRCP, HFP
  • Playtime:- ANC On: 3.5 hours (earbuds) + 14 hours (charging case), ANC Off: 5.5 hours (earbuds) + 22 hours (charging case)
  • Audio Codecs:- SBC, LDAC
  • Driver: - Φ13mm Dynamic Driver
  • Sound Pressure Level:- 94 ± 3 dB(A)
  • Net Weight: - 51g
For swift solutions to common queries, ensuring a seamless experience

FAQ : Frequently asked questions

The standard warranty period for most products is one year. Warranty services will be facilitated through the distribution network or authorized service centers exclusively. Should customers require assistance, we will endeavor to provide support within our means. Additionally, many companies offer warranty coverage beyond one year as part of regular service or through special events or promotions.

Any extensions to the warranty period will be communicated via email or indicated on the invoice. Customers are required to furnish all valid documentation for warranty claims. In the event of a lost invoice, customers can access it on our website or request a copy via email or WhatsApp through the contact us page or our provided contact details.

No customization for standard products.

All orders made on sursargam.com will be dispatched within 0-3 days from our warehouse located in New Delhi.The process involves several steps:

  1. Order placement
  2. Product verification to ensure seamless operation and physical condition
  3. Packaging using high-quality materials
  4. Shipment

Musical instruments and professional audio equipment are delicate items that require careful testing and packaging.

While we may not offer immediate shipping, our meticulous approach minimizes the risk of damage during transit within India. Our utmost priority is to ensure your product reaches you safely. Typically, shipping transit times range from 1 to 4 working days under normal circumstances.

**Sursargam Return and Exchange Policy**

*15-Day Satisfaction Guarantee*

At Sursargam, we are committed to ensuring your complete satisfaction with every purchase. If for any reason you are not entirely satisfied with your order, we offer a hassle-free return and exchange policy to ensure your peace of mind.

**Return Policy:**

  • You have 15 days from the date of delivery to initiate a return for a full refund of the product purchase price, full credit, or exchange of your choice.
  • All returned items must be in their original packaging with all components intact, including the warranty card and owner’s manual, and must show no signs of wear or damage.
  • To initiate a return, please contact us at +91-9899061273 or email us at support@sursargam .com to obtain a return authorization.

Once your return is authorized, please securely pack the item and ship it to:

Sursargam B-29 3rd Floor, Wazirpur Industrial Area, Delhi-110052 India Phone: +91-9899061273

Refunds will be processed within five business days of receiving the returned item. Please note that shipping and handling charges are non-refundable unless the product is damaged or defective upon arrival.

Products with physical damage must be reported to Sursargam within 2 days of delivery.

**Restocking Fee:**

A restocking fee of 20% will be applied if the returned product shows any signs of usage or is missing any components of the original packaging, including but not limited to the warranty card, owner’s manual, or accessories.

**Exchange Policy:**

  • In addition to returns, we also offer the option for exchanges within the 15-day return window.
  • To initiate an exchange, please follow the same process as outlined in the Return Policy above.
  • Exchanges are subject to product availability. If the desired exchange item is of lesser value, the price difference will be refunded, or if its of higher value, the additional payment will be required.
  • All exchanged items must meet the same conditions as returns, including being in their original packaging and showing no signs of wear or damage.

**Customer Support:**

Our dedicated customer support team is available to assist you with any questions or concerns regarding the return and exchange process. Please don’t hesitate to reach out to us at +91-9899061273 or email support@sursargam .com for prompt assistance.

At Sursargam, your satisfaction is our top priority, and we strive to make every shopping experience a positive one. Thank you for choosing Sursargam for all your musical

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