+91-989-906-1273
POLAR is the go-to audio interface for guitarists that seek the ultimate recording guitar tone. POLAR 2 is a 2 channel USB audio interface built by guitarists for guitarists. It features 2 high headroom FET input channels for instrument, line and microphone, a high output headphone amp, +48V phantom power for condenser microphones, balanced outputs for professional monitoring, visual level meters and the proprietary “Enhance” switch. POLAR comes bundled with the studio software collection including the full St. James Plugin Suite and everything you need to start recording now! 2 channel audio interface designed for the recording guitarist. High-headroom FET input stage that improves tone and quality of signal and accommodates for wide range of instrument types, effect pedals and microphones. ‘Enhance’ feature that introduces electronics into the signal path that replicate the sound of a classic guitar amplifier ‘Enhance’ completely prevents digital clipping for instrument inputs. Drive this interface like it’s a real amp and be free of the fuss of setting the ‘correct’ levels. ‘Enhance’ on the microphone or LINE inputs gives natural clarity and air to vocal and acoustic guitar performances. The ‘Enhance’ feature negates the need for extra hardware and expensive DI’s to capture high quality guitar signal. It’s all built into POLAR. Comes with the St. James Suite (worth $129/£129/€129), Ableton Lite, ReLab LX480 Essentials, Melodyne Essential and more*. Mic preamp based off of the most renowned vintage studio preamps. Comes with POLAR Control mixing software, giving the control to adjust and fine-tune the levels, panning and routing of your monitoring. Runs on USB 2.0 bus power, with +48V switch for microphones that require phantom power.
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FAQ : Frequently asked questions
The standard warranty period for most products is one year. Warranty services will be facilitated through the distribution network or authorized service centers exclusively. Should customers require assistance, we will endeavor to provide support within our means. Additionally, many companies offer warranty coverage beyond one year as part of regular service or through special events or promotions.
Any extensions to the warranty period will be communicated via email or indicated on the invoice. Customers are required to furnish all valid documentation for warranty claims. In the event of a lost invoice, customers can access it on our website or request a copy via email or WhatsApp through the contact us page or our provided contact details.
No customization for standard products.
All orders made on sursargam.com will be dispatched within 0-3 days from our warehouse located in New Delhi.The process involves several steps:
- Order placement
- Product verification to ensure seamless operation and physical condition
- Packaging using high-quality materials
- Shipment
Musical instruments and professional audio equipment are delicate items that require careful testing and packaging.
While we may not offer immediate shipping, our meticulous approach minimizes the risk of damage during transit within India. Our utmost priority is to ensure your product reaches you safely. Typically, shipping transit times range from 1 to 4 working days under normal circumstances.
**Sursargam Return and Exchange Policy**
*15-Day Satisfaction Guarantee*
At Sursargam, we are committed to ensuring your complete satisfaction with every purchase. If for any reason you are not entirely satisfied with your order, we offer a hassle-free return and exchange policy to ensure your peace of mind.
**Return Policy:**
- You have 15 days from the date of delivery to initiate a return for a full refund of the product purchase price, full credit, or exchange of your choice.
- All returned items must be in their original packaging with all components intact, including the warranty card and owner’s manual, and must show no signs of wear or damage.
- To initiate a return, please contact us at +91-9899061273 or email us at support@sursargam .com to obtain a return authorization.
Once your return is authorized, please securely pack the item and ship it to:
Sursargam B-29 3rd Floor, Wazirpur Industrial Area, Delhi-110052 India Phone: +91-9899061273
Refunds will be processed within five business days of receiving the returned item. Please note that shipping and handling charges are non-refundable unless the product is damaged or defective upon arrival.
Products with physical damage must be reported to Sursargam within 2 days of delivery.
**Restocking Fee:**
A restocking fee of 20% will be applied if the returned product shows any signs of usage or is missing any components of the original packaging, including but not limited to the warranty card, owner’s manual, or accessories.
**Exchange Policy:**
- In addition to returns, we also offer the option for exchanges within the 15-day return window.
- To initiate an exchange, please follow the same process as outlined in the Return Policy above.
- Exchanges are subject to product availability. If the desired exchange item is of lesser value, the price difference will be refunded, or if its of higher value, the additional payment will be required.
- All exchanged items must meet the same conditions as returns, including being in their original packaging and showing no signs of wear or damage.
**Customer Support:**
Our dedicated customer support team is available to assist you with any questions or concerns regarding the return and exchange process. Please don’t hesitate to reach out to us at +91-9899061273 or email support@sursargam .com for prompt assistance.
At Sursargam, your satisfaction is our top priority, and we strive to make every shopping experience a positive one. Thank you for choosing Sursargam for all your musical