The Reunion Pro TRU4CEAW guitar is a masterclass in acoustic perfection, combining masterful craftsmanship with state-of-the-art technology to create a truly outstanding instrument. This guitar is intended for artists who expect both breathtaking beauty and superior sound quality. With a Super Folk body shape, the TRU4CEAW provides perfect balance between projection and comfort. The body shape is a union of the optimal features of conventional dreadnought and smaller parlor designs to provide versatility and adaptability for various playing styles and musical types. At the heart of the TRU4CEAW is a Solid Spruce top, celebrated for its clarity, sensitivity, and dynamic tonal range. The Solid Spruce top offers a bright, articulate tone with snappy highs, warm mids, and resonant bass. The top is tastefully topped with a figured Black Walnut veneer, offering a distinctive visual interest with an intricate grain pattern. The back and sides of the guitar are made of Black Walnut with rich, warm tonal qualities. Black Walnut adds depth and warmth to the sound of the guitar, adding brilliance to the bright Spruce top. The result is a balanced, expressive tone with a wide range of tonal varieties ideal for playing in many techniques. One of the TRU4CEAW's standout features is its built-in Tanglewood Premium Plus EQ system. This state-of-the-art electronics system lets you sculpt and amplify your tone with accuracy and simplicity. Whether you're playing acoustically or through an amplifier or PA system, the control flexibility lets you dial in your tone so that your music always sounds its finest.

Specifications

RANGE                              Reunion Pro

SHAPE                               Super Folk Cutaway

TOP                                   Solid Spruce,
                                          Black Walnut Veneer

BACK                                Black Walnut
SIDES                                Black Walnut

FINGERBOARD                 Eboncore

BRIDGE                             Eboncore

BINDING                           Maple & Herringbone

BRIDGE PINS                    ABS  Ivory, Black Dots

NECK                                Mahogany

NECK JOIN                      Dovetail

NECK JOINED AT            14th Fret
MACHINE HEADS           Chrome, Black Buttons
NUT                                 ABS White
SADDLE                          ABS White
FRET MARKERS              ABS Snowflake
ROSETTE                         Herringbone
END PIN                          Chrome
STRAP PIN                      Chrome
STRINGS                         Phosphor Bronze, 12-53
ELECTRONICS                TW Premium Plus
FINISH                             Natural Satin 

For swift solutions to common queries, ensuring a seamless experience

FAQ : Frequently asked questions

The standard warranty period for most products is one year. Warranty services will be facilitated through the distribution network or authorized service centers exclusively. Should customers require assistance, we will endeavor to provide support within our means. Additionally, many companies offer warranty coverage beyond one year as part of regular service or through special events or promotions.

Any extensions to the warranty period will be communicated via email or indicated on the invoice. Customers are required to furnish all valid documentation for warranty claims. In the event of a lost invoice, customers can access it on our website or request a copy via email or WhatsApp through the contact us page or our provided contact details.

No customization for standard products.

All orders made on sursargam.com will be dispatched within 0-3 days from our warehouse located in New Delhi.The process involves several steps:

  1. Order placement
  2. Product verification to ensure seamless operation and physical condition
  3. Packaging using high-quality materials
  4. Shipment

Musical instruments and professional audio equipment are delicate items that require careful testing and packaging.

While we may not offer immediate shipping, our meticulous approach minimizes the risk of damage during transit within India. Our utmost priority is to ensure your product reaches you safely. Typically, shipping transit times range from 1 to 4 working days under normal circumstances.

**Sursargam Return and Exchange Policy**

*15-Day Satisfaction Guarantee*

At Sursargam, we are committed to ensuring your complete satisfaction with every purchase. If for any reason you are not entirely satisfied with your order, we offer a hassle-free return and exchange policy to ensure your peace of mind.

**Return Policy:**

  • You have 15 days from the date of delivery to initiate a return for a full refund of the product purchase price, full credit, or exchange of your choice.
  • All returned items must be in their original packaging with all components intact, including the warranty card and owner’s manual, and must show no signs of wear or damage.
  • To initiate a return, please contact us at +91-9899061273 or email us at support@sursargam .com to obtain a return authorization.

Once your return is authorized, please securely pack the item and ship it to:

Sursargam B-29 3rd Floor, Wazirpur Industrial Area, Delhi-110052 India Phone: +91-9899061273

Refunds will be processed within five business days of receiving the returned item. Please note that shipping and handling charges are non-refundable unless the product is damaged or defective upon arrival.

Products with physical damage must be reported to Sursargam within 2 days of delivery.

**Restocking Fee:**

A restocking fee of 20% will be applied if the returned product shows any signs of usage or is missing any components of the original packaging, including but not limited to the warranty card, owner’s manual, or accessories.

**Exchange Policy:**

  • In addition to returns, we also offer the option for exchanges within the 15-day return window.
  • To initiate an exchange, please follow the same process as outlined in the Return Policy above.
  • Exchanges are subject to product availability. If the desired exchange item is of lesser value, the price difference will be refunded, or if its of higher value, the additional payment will be required.
  • All exchanged items must meet the same conditions as returns, including being in their original packaging and showing no signs of wear or damage.

**Customer Support:**

Our dedicated customer support team is available to assist you with any questions or concerns regarding the return and exchange process. Please don’t hesitate to reach out to us at +91-9899061273 or email support@sursargam .com for prompt assistance.

At Sursargam, your satisfaction is our top priority, and we strive to make every shopping experience a positive one. Thank you for choosing Sursargam for all your musical

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