The Music Nomad All Purpose Edgeless Polishing Cloth is crafted with 100% pure, non-treated flannel, making it exceptionally gentle and safe for all instrument surfaces. Whether you're cleaning a glossy guitar body, delicate neck, or hardware, this cloth protects while polishing. Its soft, plush fibers effortlessly lift dust, sweat, and smudges without harming the finish. Unlike synthetic cloths, this natural flannel material doesn’t contain chemicals or dyes, giving musicians peace of mind during regular maintenance. From acoustic guitars to electric basses and even drums, it’s your go-to cloth for safe, everyday instrument care.
Music Nomad is a brand that truly understands musicians. This polishing cloth is part of their mission to empower independent artists by offering premium-quality care products. It’s designed for everyday use and professional-grade results. Lightweight, durable, and easy to store in your gig bag or case, it’s perfect for on-the-go maintenance or at-home detailing. The non-treated flannel won’t interfere with any instrument’s finish, polishes, or cleaners, making it extremely versatile. Whether you’re a touring musician or a casual hobbyist, this cloth supports your gear’s performance and longevity.
The standard warranty period for most products is one year. Warranty services will be facilitated through the distribution network or authorized service centers exclusively. Should customers require assistance, we will endeavor to provide support within our means. Additionally, many companies offer warranty coverage beyond one year as part of regular service or through special events or promotions.
Any extensions to the warranty period will be communicated via email or indicated on the invoice. Customers are required to furnish all valid documentation for warranty claims. In the event of a lost invoice, customers can access it on our website or request a copy via email or WhatsApp through the contact us page or our provided contact details.
No customization for standard products.
All orders made on sursargam.com will be dispatched within 0-3 days from our warehouse located in New Delhi.The process involves several steps:
Musical instruments and professional audio equipment are delicate items that require careful testing and packaging.
While we may not offer immediate shipping, our meticulous approach minimizes the risk of damage during transit within India. Our utmost priority is to ensure your product reaches you safely. Typically, shipping transit times range from 1 to 4 working days under normal circumstances.
**Sursargam Return and Exchange Policy**
*15-Day Satisfaction Guarantee*
At Sursargam, we are committed to ensuring your complete satisfaction with every purchase. If for any reason you are not entirely satisfied with your order, we offer a hassle-free return and exchange policy to ensure your peace of mind.
**Return Policy:**
Once your return is authorized, please securely pack the item and ship it to:
Sursargam B-29 3rd Floor, Wazirpur Industrial Area, Delhi-110052 India Phone: +91-9899061273
Refunds will be processed within five business days of receiving the returned item. Please note that shipping and handling charges are non-refundable unless the product is damaged or defective upon arrival.
Products with physical damage must be reported to Sursargam within 2 days of delivery.
**Restocking Fee:**
A restocking fee of 20% will be applied if the returned product shows any signs of usage or is missing any components of the original packaging, including but not limited to the warranty card, owner’s manual, or accessories.
**Exchange Policy:**
**Customer Support:**
Our dedicated customer support team is available to assist you with any questions or concerns regarding the return and exchange process. Please don’t hesitate to reach out to us at +91-9899061273 or email support@sursargam .com for prompt assistance.
At Sursargam, your satisfaction is our top priority, and we strive to make every shopping experience a positive one. Thank you for choosing Sursargam for all your musical