The Mooer 018 Custom 100 is a micro preamp pedal modeled after a 100-watt plexi-based boutique signature amplifier. Its dual-channel design captures the best of both American and British amp tones. The clean channel delivers glassy Fender-style shimmer as well as warm, vintage UK tones, while the drive channel offers classic British crunch with a modern high-gain edge. This pedal is perfect for guitarists who demand flexibility without sacrificing tonal quality. Whether you're after smooth cleans or searing distortion, the Custom 100 adapts to a wide variety of genres, making it a true all-rounder for studio, stage, or home practice.
Equipped with high-quality dual channels, each with independent 3-band EQ, Gain, and Volume controls, the Mooer 018 gives you total tonal control at your feet. You can toggle the built-in speaker cabinet simulation on or off, allowing for direct connection to interfaces, mixers, or P.A. systems without needing an amp. The footswitch features two modes—On/Off and Channel A/B—so you can switch easily between clean and lead sounds during performance. From subtle rhythm playing to full-throttle solos, this preamp pedal lets you dial in the exact tone you need with the same feel as a real tube amplifier.
Despite its small size, the Mooer Custom 100 is built for serious use. Measuring just 93.5mm x 42mm x 52mm and weighing 160g, it fits effortlessly onto any pedalboard. The solid metal chassis ensures durability on stage or on the road. Input and output jacks (1/4” mono) offer standard connectivity, while the pedal runs on a 9V DC center-negative power supply with a 300mA current draw. Whether you're playing through a traditional amp’s FX return or plugging straight into a recording interface with cab simulation enabled, the Custom 100 delivers rich, consistent tone every time.
The standard warranty period for most products is one year. Warranty services will be facilitated through the distribution network or authorized service centers exclusively. Should customers require assistance, we will endeavor to provide support within our means. Additionally, many companies offer warranty coverage beyond one year as part of regular service or through special events or promotions.
Any extensions to the warranty period will be communicated via email or indicated on the invoice. Customers are required to furnish all valid documentation for warranty claims. In the event of a lost invoice, customers can access it on our website or request a copy via email or WhatsApp through the contact us page or our provided contact details.
No customization for standard products.
All orders made on sursargam.com will be dispatched within 0-3 days from our warehouse located in New Delhi.The process involves several steps:
Musical instruments and professional audio equipment are delicate items that require careful testing and packaging.
While we may not offer immediate shipping, our meticulous approach minimizes the risk of damage during transit within India. Our utmost priority is to ensure your product reaches you safely. Typically, shipping transit times range from 1 to 4 working days under normal circumstances.
**Sursargam Return and Exchange Policy**
*15-Day Satisfaction Guarantee*
At Sursargam, we are committed to ensuring your complete satisfaction with every purchase. If for any reason you are not entirely satisfied with your order, we offer a hassle-free return and exchange policy to ensure your peace of mind.
**Return Policy:**
Once your return is authorized, please securely pack the item and ship it to:
Sursargam B-29 3rd Floor, Wazirpur Industrial Area, Delhi-110052 India Phone: +91-9899061273
Refunds will be processed within five business days of receiving the returned item. Please note that shipping and handling charges are non-refundable unless the product is damaged or defective upon arrival.
Products with physical damage must be reported to Sursargam within 2 days of delivery.
**Restocking Fee:**
A restocking fee of 20% will be applied if the returned product shows any signs of usage or is missing any components of the original packaging, including but not limited to the warranty card, owner’s manual, or accessories.
**Exchange Policy:**
**Customer Support:**
Our dedicated customer support team is available to assist you with any questions or concerns regarding the return and exchange process. Please don’t hesitate to reach out to us at +91-9899061273 or email support@sursargam .com for prompt assistance.
At Sursargam, your satisfaction is our top priority, and we strive to make every shopping experience a positive one. Thank you for choosing Sursargam for all your musical