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Weight Capacity:
Each ISO-PUCK Mini has a weight capacity of 6 lbs (2.75 KG). It is recommended to use 3 or 4 units under each speaker. When using 3 units, the total weight capacity is 18 lbs, and when using 4 units, it’s 24 lbs.Isolation Performance:
These isolators feature patented IsoAcoustics isolation technology. They have been tested at the National Research Council of Canada (NRC) and are known for their superior isolation performance. The design helps reduce vibrations and resonance, resulting in clearer and more focused sound.Energy Management:
The ISO-PUCK Mini isolators effectively manage the energy of the speaker, minimizing vibrations that can resonate through the supporting surface. This helps eliminate dissonant sounds in the listening area, improving overall sound quality.Reduction of Internal Reflections:
These isolators also reduce internal reflections, helping to eliminate smear in the sound. This results in an improved stereo image with natural spatial sound.
Dimensions:
Each ISO-PUCK Mini has dimensions of 1.7 inches (44mm) in width and 0.9 inches (24mm) in height.Applications:
The ISO-PUCK Minis are versatile and can be used to mount studio monitors on various surfaces, including meter bridges, desktops, floor-stands, consoles, and more. They are especially useful for sound engineers who travel with their own near-field monitors, ensuring consistent results in different environments.Suction Cup Design:
The upper flange of each puck features a suction cup design, which attaches to the underside of the connecting cabinet. The lower isolator adheres to the supporting surface or stand, effectively isolating the speaker from vibrations and resonances. Overall, the IsoAcoustics ISO-PUCK Mini is a portable and effective solution for improving the sound quality of smaller monitors and speakers by providing isolation from the surrounding environment. These isolators are designed to enhance clarity, focus, and separation in your audio playback.Related Product
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FAQ : Frequently asked questions
The standard warranty period for most products is one year. Warranty services will be facilitated through the distribution network or authorized service centers exclusively. Should customers require assistance, we will endeavor to provide support within our means. Additionally, many companies offer warranty coverage beyond one year as part of regular service or through special events or promotions.
Any extensions to the warranty period will be communicated via email or indicated on the invoice. Customers are required to furnish all valid documentation for warranty claims. In the event of a lost invoice, customers can access it on our website or request a copy via email or WhatsApp through the contact us page or our provided contact details.
No customization for standard products.
All orders made on sursargam.com will be dispatched within 0-3 days from our warehouse located in New Delhi.The process involves several steps:
- Order placement
- Product verification to ensure seamless operation and physical condition
- Packaging using high-quality materials
- Shipment
Musical instruments and professional audio equipment are delicate items that require careful testing and packaging.
While we may not offer immediate shipping, our meticulous approach minimizes the risk of damage during transit within India. Our utmost priority is to ensure your product reaches you safely. Typically, shipping transit times range from 1 to 4 working days under normal circumstances.
**Sursargam Return and Exchange Policy**
*15-Day Satisfaction Guarantee*
At Sursargam, we are committed to ensuring your complete satisfaction with every purchase. If for any reason you are not entirely satisfied with your order, we offer a hassle-free return and exchange policy to ensure your peace of mind.
**Return Policy:**
- You have 15 days from the date of delivery to initiate a return for a full refund of the product purchase price, full credit, or exchange of your choice.
- All returned items must be in their original packaging with all components intact, including the warranty card and owner’s manual, and must show no signs of wear or damage.
- To initiate a return, please contact us at +91-9899061273 or email us at support@sursargam .com to obtain a return authorization.
Once your return is authorized, please securely pack the item and ship it to:
Sursargam B-29 3rd Floor, Wazirpur Industrial Area, Delhi-110052 India Phone: +91-9899061273
Refunds will be processed within five business days of receiving the returned item. Please note that shipping and handling charges are non-refundable unless the product is damaged or defective upon arrival.
Products with physical damage must be reported to Sursargam within 2 days of delivery.
**Restocking Fee:**
A restocking fee of 20% will be applied if the returned product shows any signs of usage or is missing any components of the original packaging, including but not limited to the warranty card, owner’s manual, or accessories.
**Exchange Policy:**
- In addition to returns, we also offer the option for exchanges within the 15-day return window.
- To initiate an exchange, please follow the same process as outlined in the Return Policy above.
- Exchanges are subject to product availability. If the desired exchange item is of lesser value, the price difference will be refunded, or if its of higher value, the additional payment will be required.
- All exchanged items must meet the same conditions as returns, including being in their original packaging and showing no signs of wear or damage.
**Customer Support:**
Our dedicated customer support team is available to assist you with any questions or concerns regarding the return and exchange process. Please don’t hesitate to reach out to us at +91-9899061273 or email support@sursargam .com for prompt assistance.
At Sursargam, your satisfaction is our top priority, and we strive to make every shopping experience a positive one. Thank you for choosing Sursargam for all your musical