+91-989-906-1273
Balanced Weight Distribution
Experience unparalleled comfort with the DuoStrap Neo’s adjustable neoprene strap, expertly designed for even weight distribution across your shoulders. Unlike traditional straps that rely on two anchor points, the DuoStrap Neo features a three-point support system, including a secondary upper strap that wraps around the upper horn of your instrument. This innovative design minimizes pressure on your neck and shoulders, making it ideal for long rehearsals, gigs, and recording sessions.
Ergonomic Professional Endorsement
Trusted and endorsed by medical professionals and musicians alike, the DuoStrap Neo stands out in the world of ergonomic instrument support. Dr. Randall Kertz, a chiropractor and seasoned bassist known for working with legends like Victor Wooten, recommends this strap for its ability to maintain proper posture while playing. It ensures your instrument feels natural and familiar while helping to prevent injuries and long-term discomfort.
Tension-Free Playing Experience
Say goodbye to pain and strain. The DuoStrap Neo significantly reduces neck and shoulder tension without changing your playing position or the feel of your instrument. Whether you're standing for hours on stage or practicing in your studio, this strap offers the support your body needs to keep playing at your best—pain-free and focused.
fEATURES
- Adjustable neoprene strap designed for balanced weight distribution
- Ergonomic design endorsed by professionals including chiropractor and passionate bassist Dr. Randall Kertz
- Significantly reduces neck and shoulder tension without altering your playing position or instrument’s feel
- 3.25-inch wide soft-rolled neoprene
- Fast and intuitive prong adjustment system
- Adjusts from 33–44 inches
Specifications
- Material:Leather and Neoprene
- Color:Black
- Width:3.25"
- Min Length:33"
- Max Length:44"
- Padded:Yes
- Pattern:Plain
Related Product
THE HOT SELLER
FAQ : Frequently asked questions
The standard warranty period for most products is one year. Warranty services will be facilitated through the distribution network or authorized service centers exclusively. Should customers require assistance, we will endeavor to provide support within our means. Additionally, many companies offer warranty coverage beyond one year as part of regular service or through special events or promotions.
Any extensions to the warranty period will be communicated via email or indicated on the invoice. Customers are required to furnish all valid documentation for warranty claims. In the event of a lost invoice, customers can access it on our website or request a copy via email or WhatsApp through the contact us page or our provided contact details.
No customization for standard products.
All orders made on sursargam.com will be dispatched within 0-3 days from our warehouse located in New Delhi.The process involves several steps:
- Order placement
- Product verification to ensure seamless operation and physical condition
- Packaging using high-quality materials
- Shipment
Musical instruments and professional audio equipment are delicate items that require careful testing and packaging.
While we may not offer immediate shipping, our meticulous approach minimizes the risk of damage during transit within India. Our utmost priority is to ensure your product reaches you safely. Typically, shipping transit times range from 1 to 4 working days under normal circumstances.
**Sursargam Return and Exchange Policy**
*15-Day Satisfaction Guarantee*
At Sursargam, we are committed to ensuring your complete satisfaction with every purchase. If for any reason you are not entirely satisfied with your order, we offer a hassle-free return and exchange policy to ensure your peace of mind.
**Return Policy:**
- You have 15 days from the date of delivery to initiate a return for a full refund of the product purchase price, full credit, or exchange of your choice.
- All returned items must be in their original packaging with all components intact, including the warranty card and owner’s manual, and must show no signs of wear or damage.
- To initiate a return, please contact us at +91-9899061273 or email us at support@sursargam .com to obtain a return authorization.
Once your return is authorized, please securely pack the item and ship it to:
Sursargam B-29 3rd Floor, Wazirpur Industrial Area, Delhi-110052 India Phone: +91-9899061273
Refunds will be processed within five business days of receiving the returned item. Please note that shipping and handling charges are non-refundable unless the product is damaged or defective upon arrival.
Products with physical damage must be reported to Sursargam within 2 days of delivery.
**Restocking Fee:**
A restocking fee of 20% will be applied if the returned product shows any signs of usage or is missing any components of the original packaging, including but not limited to the warranty card, owner’s manual, or accessories.
**Exchange Policy:**
- In addition to returns, we also offer the option for exchanges within the 15-day return window.
- To initiate an exchange, please follow the same process as outlined in the Return Policy above.
- Exchanges are subject to product availability. If the desired exchange item is of lesser value, the price difference will be refunded, or if its of higher value, the additional payment will be required.
- All exchanged items must meet the same conditions as returns, including being in their original packaging and showing no signs of wear or damage.
**Customer Support:**
Our dedicated customer support team is available to assist you with any questions or concerns regarding the return and exchange process. Please don’t hesitate to reach out to us at +91-9899061273 or email support@sursargam .com for prompt assistance.
At Sursargam, your satisfaction is our top priority, and we strive to make every shopping experience a positive one. Thank you for choosing Sursargam for all your musical