In the design of the DWCPMDD2, DW reconsidered the role of the bass drum pedal in the kit. What do you want from your pedal? Fluidity, first of all. You want it to be an extension of your body, your mind — or preferably, your subconscious! As a driver of the music, it needs to be ultra-responsive, and the direct-drive DWCPMDD2 certainly is that. Whether you're feathering kicks in your fusion combo or driving a djent juggernaut, the DWCPMDD2 can ace the gig. We realize that kick pedals are highly personal, but the DWCPMDD2 is so outstanding, it deserves your serious consideration.
Direct-drive pedals have a solid linkage between the footboard and beater assembly, which obviates the need for a traditional cam. This eliminates the slight lag time that can occur with a chain- or strap-drive model, giving you a quick and responsive feel that's ideal for any musical style — and particularly appreciated by fleet-footed metal drummers. The smooth surface of the DWCPMDD2's perforated solid-aluminum, split footboard is perfect if you're a drummer who slides your foot forward to play double and triple strokes à la Dave Weckl.
The standard warranty period for most products is one year. Warranty services will be facilitated through the distribution network or authorized service centers exclusively. Should customers require assistance, we will endeavor to provide support within our means. Additionally, many companies offer warranty coverage beyond one year as part of regular service or through special events or promotions.
Any extensions to the warranty period will be communicated via email or indicated on the invoice. Customers are required to furnish all valid documentation for warranty claims. In the event of a lost invoice, customers can access it on our website or request a copy via email or WhatsApp through the contact us page or our provided contact details.
No customization for standard products.
All orders made on sursargam.com will be dispatched within 0-3 days from our warehouse located in New Delhi.The process involves several steps:
Musical instruments and professional audio equipment are delicate items that require careful testing and packaging.
While we may not offer immediate shipping, our meticulous approach minimizes the risk of damage during transit within India. Our utmost priority is to ensure your product reaches you safely. Typically, shipping transit times range from 1 to 4 working days under normal circumstances.
**Sursargam Return and Exchange Policy**
*15-Day Satisfaction Guarantee*
At Sursargam, we are committed to ensuring your complete satisfaction with every purchase. If for any reason you are not entirely satisfied with your order, we offer a hassle-free return and exchange policy to ensure your peace of mind.
**Return Policy:**
Once your return is authorized, please securely pack the item and ship it to:
Sursargam B-29 3rd Floor, Wazirpur Industrial Area, Delhi-110052 India Phone: +91-9899061273
Refunds will be processed within five business days of receiving the returned item. Please note that shipping and handling charges are non-refundable unless the product is damaged or defective upon arrival.
Products with physical damage must be reported to Sursargam within 2 days of delivery.
**Restocking Fee:**
A restocking fee of 20% will be applied if the returned product shows any signs of usage or is missing any components of the original packaging, including but not limited to the warranty card, owner’s manual, or accessories.
**Exchange Policy:**
**Customer Support:**
Our dedicated customer support team is available to assist you with any questions or concerns regarding the return and exchange process. Please don’t hesitate to reach out to us at +91-9899061273 or email support@sursargam .com for prompt assistance.
At Sursargam, your satisfaction is our top priority, and we strive to make every shopping experience a positive one. Thank you for choosing Sursargam for all your musical