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Product Overview
Small drum risers often need creative solutions, and the DW 9799 stand is designed to meet that challenge. Built as a versatile 9000 tom stand, it includes two patented 799 Dog Bone clamps with cymbal arms for flexible setups. This clever design allows drummers to use it as a double cymbal stand, tom/cymbal stand, or dual tom stand. With its reliable construction and innovative design, it’s the perfect space-saving choice for compact or complex drum setups.
Ultimate Versatility Stand
The 9799 stand shines with its multi-purpose functionality, giving drummers unmatched flexibility in any performance or practice environment. Whether you need to set up dual toms, a tom and cymbal combo, or dual cymbals, this stand adapts easily. The included Dog Bone clamps expand positioning options, ensuring you can customize your setup for comfort and performance. Its adaptability makes it a valuable tool for drummers who want maximum use from a single stand.
Strong Durable Build
Durability is at the heart of the 9799 stand, with heavy-duty tubing engineered for long-lasting strength. The base and upper tubes, along with the boom arm, are designed for stability under demanding play. Weighing 20.7 lbs., it offers the perfect balance between portability and sturdiness. Whether on stage or in the studio, drummers can trust this stand to support heavy gear securely while maintaining smooth adjustments for cymbals or tom placement every time.
Features
- Space-saving stand with double-braced, heavy-duty design
- Use it to mount 2 toms, 2 cymbals, or 1 of each
- Toothless Tilter technology makes it easy to find the perfect angle
- Cymbal Seat Adjustment lets you adjust cymbal movement easily
- Plastic Tube Insulators prevent rattling for clean studio recordings
- Hinged Memory Locks make it effortless to recall your preferred setup
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FAQ : Frequently asked questions
The standard warranty period for most products is one year. Warranty services will be facilitated through the distribution network or authorized service centers exclusively. Should customers require assistance, we will endeavor to provide support within our means. Additionally, many companies offer warranty coverage beyond one year as part of regular service or through special events or promotions.
Any extensions to the warranty period will be communicated via email or indicated on the invoice. Customers are required to furnish all valid documentation for warranty claims. In the event of a lost invoice, customers can access it on our website or request a copy via email or WhatsApp through the contact us page or our provided contact details.
No customization for standard products.
All orders made on sursargam.com will be dispatched within 0-3 days from our warehouse located in New Delhi.The process involves several steps:
- Order placement
- Product verification to ensure seamless operation and physical condition
- Packaging using high-quality materials
- Shipment
Musical instruments and professional audio equipment are delicate items that require careful testing and packaging.
While we may not offer immediate shipping, our meticulous approach minimizes the risk of damage during transit within India. Our utmost priority is to ensure your product reaches you safely. Typically, shipping transit times range from 1 to 4 working days under normal circumstances.
**Sursargam Return and Exchange Policy**
*15-Day Satisfaction Guarantee*
At Sursargam, we are committed to ensuring your complete satisfaction with every purchase. If for any reason you are not entirely satisfied with your order, we offer a hassle-free return and exchange policy to ensure your peace of mind.
**Return Policy:**
- You have 15 days from the date of delivery to initiate a return for a full refund of the product purchase price, full credit, or exchange of your choice.
- All returned items must be in their original packaging with all components intact, including the warranty card and owner’s manual, and must show no signs of wear or damage.
- To initiate a return, please contact us at +91-9899061273 or email us at support@sursargam .com to obtain a return authorization.
Once your return is authorized, please securely pack the item and ship it to:
Sursargam B-29 3rd Floor, Wazirpur Industrial Area, Delhi-110052 India Phone: +91-9899061273
Refunds will be processed within five business days of receiving the returned item. Please note that shipping and handling charges are non-refundable unless the product is damaged or defective upon arrival.
Products with physical damage must be reported to Sursargam within 2 days of delivery.
**Restocking Fee:**
A restocking fee of 20% will be applied if the returned product shows any signs of usage or is missing any components of the original packaging, including but not limited to the warranty card, owner’s manual, or accessories.
**Exchange Policy:**
- In addition to returns, we also offer the option for exchanges within the 15-day return window.
- To initiate an exchange, please follow the same process as outlined in the Return Policy above.
- Exchanges are subject to product availability. If the desired exchange item is of lesser value, the price difference will be refunded, or if its of higher value, the additional payment will be required.
- All exchanged items must meet the same conditions as returns, including being in their original packaging and showing no signs of wear or damage.
**Customer Support:**
Our dedicated customer support team is available to assist you with any questions or concerns regarding the return and exchange process. Please don’t hesitate to reach out to us at +91-9899061273 or email support@sursargam .com for prompt assistance.
At Sursargam, your satisfaction is our top priority, and we strive to make every shopping experience a positive one. Thank you for choosing Sursargam for all your musical