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Innovative Pedal Design
Developed in collaboration with Los Angeles-based educator Mike Packer, the Heel-Less 5000 redefines what drummers can expect from a pedal. Unlike traditional models, it features a heel-less design and a specially engineered baseplate with an integrated Delta Ball-Bearing Hinge for smooth, steady motion. The truncated footboard meets the ground directly, creating an entirely new playing feel that enhances control and comfort. With its powerful Accelerator dual-chain drive cam and responsive Dual Spring Rocker, this pedal delivers unmatched precision and speed. Added convenience comes from the side-adjusting hoop clamp, making setup quick, reliable, and performance-ready.
Heel-Less Innovation
Developed with Los Angeles-based educator Mike Packer, the Heel-Less 5000 breaks away from the traditional heel-plate design. Its truncated footboard connects directly with the floor, offering drummers a brand-new playing experience. This design promotes natural foot movement and enhances overall comfort during long sessions. By removing the heel plate, it allows for greater flexibility and speed without sacrificing stability. The unique design makes it an excellent choice for players seeking to expand their drumming style. Whether for practice or performance, this pedal adapts easily, giving every drummer the chance to push their boundaries with confidence and precision.
Features
- Dual-Chain Accelerator Drive System
- Side-Adjusting hoop clamp
- Delta Ball-Bearing Hinge (U.S. Patent No. 5431081)
Tri-Pivot Toe Clamp™
This clamp system features three self-aligning pads that grip to any counter hoop.
Dual-Bearing Spring Rocker
A dual-bearing rocker allows the spring to follow the motion of each stroke.Related Product
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FAQ : Frequently asked questions
The standard warranty period for most products is one year. Warranty services will be facilitated through the distribution network or authorized service centers exclusively. Should customers require assistance, we will endeavor to provide support within our means. Additionally, many companies offer warranty coverage beyond one year as part of regular service or through special events or promotions.
Any extensions to the warranty period will be communicated via email or indicated on the invoice. Customers are required to furnish all valid documentation for warranty claims. In the event of a lost invoice, customers can access it on our website or request a copy via email or WhatsApp through the contact us page or our provided contact details.
No customization for standard products.
All orders made on sursargam.com will be dispatched within 0-3 days from our warehouse located in New Delhi.The process involves several steps:
- Order placement
- Product verification to ensure seamless operation and physical condition
- Packaging using high-quality materials
- Shipment
Musical instruments and professional audio equipment are delicate items that require careful testing and packaging.
While we may not offer immediate shipping, our meticulous approach minimizes the risk of damage during transit within India. Our utmost priority is to ensure your product reaches you safely. Typically, shipping transit times range from 1 to 4 working days under normal circumstances.
**Sursargam Return and Exchange Policy**
*15-Day Satisfaction Guarantee*
At Sursargam, we are committed to ensuring your complete satisfaction with every purchase. If for any reason you are not entirely satisfied with your order, we offer a hassle-free return and exchange policy to ensure your peace of mind.
**Return Policy:**
- You have 15 days from the date of delivery to initiate a return for a full refund of the product purchase price, full credit, or exchange of your choice.
- All returned items must be in their original packaging with all components intact, including the warranty card and owner’s manual, and must show no signs of wear or damage.
- To initiate a return, please contact us at +91-9899061273 or email us at support@sursargam .com to obtain a return authorization.
Once your return is authorized, please securely pack the item and ship it to:
Sursargam B-29 3rd Floor, Wazirpur Industrial Area, Delhi-110052 India Phone: +91-9899061273
Refunds will be processed within five business days of receiving the returned item. Please note that shipping and handling charges are non-refundable unless the product is damaged or defective upon arrival.
Products with physical damage must be reported to Sursargam within 2 days of delivery.
**Restocking Fee:**
A restocking fee of 20% will be applied if the returned product shows any signs of usage or is missing any components of the original packaging, including but not limited to the warranty card, owner’s manual, or accessories.
**Exchange Policy:**
- In addition to returns, we also offer the option for exchanges within the 15-day return window.
- To initiate an exchange, please follow the same process as outlined in the Return Policy above.
- Exchanges are subject to product availability. If the desired exchange item is of lesser value, the price difference will be refunded, or if its of higher value, the additional payment will be required.
- All exchanged items must meet the same conditions as returns, including being in their original packaging and showing no signs of wear or damage.
**Customer Support:**
Our dedicated customer support team is available to assist you with any questions or concerns regarding the return and exchange process. Please don’t hesitate to reach out to us at +91-9899061273 or email support@sursargam .com for prompt assistance.
At Sursargam, your satisfaction is our top priority, and we strive to make every shopping experience a positive one. Thank you for choosing Sursargam for all your musical