Except as explicitly outlined in any distinct formal purchase arrangement between you and SURSARGAM, these terms and conditions (this “Agreement”) are applicable to all your online purchases from the website at www.sursargam.com (the “Site”) and cannot be modified, supplemented, or amended by you through the use of any other document(s). Any effort to modify, supplement, or amend this document or to place an order for product(s) that is subject to additional or altered terms and conditions will be invalid unless mutually agreed upon in a written agreement signed by both you and SUHAVI ELECTRONICS.
By making purchases of products and/or services from the Site, you acknowledge and agree to be bound by this Agreement. Orders placed on SURSARGAM are not considered binding until they are accepted by SURSARGAM. SURSARGAM reserves the right to refuse service to any individual. Acceptance of an order by SURSARGAM can be indicated through a reply email or by dispatching the ordered items to you.
MRP, the manufacturer’s suggested retail price, serves as a benchmark. SURSARGAM may commonly offer products at prices lower than MRP, and for any given product, sales may not have occurred at MRP.
MRP acts as a reference point for comparing discounts from MRP to pricing offered by other retailers. Whether other retailers sell at MRP will vary by product, geographic location, type of store, and over time.
While SURSARGAM periodically updates the MRP in direct mail offerings and on the website, manufacturers may change their MRP without notice.
For the most up-to-date MRP information, please contact the manufacturer of a specific product.
MRP quoted for house or private label brands at SURSARGAM is developed internally, considering comparable name brand products. SURSARGAM may commonly sell such products at prices lower than MRP, and for any given product, sales may not have occurred at MRP.
Although limited-time events at SURSARGAM are intended to be temporary, the low prices offered during these events may continue to be in effect after the event.
SHIPPING CHARGES -TAXES AND TITLE
Separate charges for shipping and handling will be clearly outlined on your order form when shopping with SURSARGAM. Typically, orders received before 4:00 p.m. are dispatched within 2 to 3 working days. If you place an order on Sundays or holidays, it will be processed on the next business day. As a security measure, initial orders and those shipping to alternate addresses may undergo extended verification. SURSARGAM reserves the right to make partial shipments, but this does not exempt you from the responsibility to pay for the remaining deliveries.
All products bought from SURSARGAM are subject to a shipment contract. This signifies that the risk of loss and title for such items is transferred to you upon our delivery to the carrier.
For more details on our shipping policies, encompassing rates, delivery timelines, and potential delays, please send an email or contact us at +91 98990-61273.
If you wish to initiate a product return, please contact us promptly at +91 98990-61273 or email us at Suhavi.firstname.lastname@example.org.
All return requests must receive authorization, and the return shipment must be dispatched within 10 days of your order’s delivery.
Kindly ensure that you pack the product securely, maintaining its original condition, to prevent any damage or dents during the return shipment process.
Please send your return to:
B-3/38, phase 2, Ashok Vihar, Delhi 110052.
Ph – +91 98990-61273
The refund process will commence upon the safe receipt of the package at our New Delhi store.
The refund amount will be transferred, following banking and payment gateway norms, within five business days of receiving the returned shipment at our store.
PLEASE NOTE THAT THIS RETURN POLICY IS APPLICABLE FOR YOUR ONLINE PURCHASES ON SURSARGAM.COM ONLY.
THIS RETURN POLICY IS NOT APPLICABLE IF YOU VISIT OUR SHOWROOM, CHOOSE AND PURCHASE THE INSTRUMENT PERSONALLY.
For additional details on our guarantees, shipping, and return policies, feel free to get in touch with us.
Internet orders may be paid using the following methods: VISA, MasterCard, RUPAY, NEFT, UPI, INTERNET BANKING etc. If you cannot place an order online, please call us at +91 98990-61273 to place your order and further support. In case you want to do Bank Transfer then cash can be directly deposited into our bank account.
APPLICABLE LAW—RESALE OR EXPORT
You agree to comply with all applicable laws and regulations of the various states and of India. You agree and represent that you are buying for your own personal use only, and not for resale or export.
GOVERNING LAW AND JURISDICTION
These terms and conditions shall for all purposes be governed by and interpreted in accordance with the laws of the Delhi and the state of Delhi as those laws are applied to contracts entered into and to be performed entirely in Delhi, without regard to conflicts of law provisions. Any suit or proceeding arising out of or relating to this Agreement shall be commenced exclusively in state or district court in Delhi, and you irrevocably submit to the exclusive jurisdiction and venue of such courts.